Courier Operations Manager

SynerData; Os; On-site; NOK 134,000 - 182,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

SynerData in Os, Norway is seeking a Courier Manager to lead a team of couriers, ensure timely deliveries, and uphold customer satisfaction. The role requires strong leadership, attention to detail, and the ability to thrive in a fast-paced environment.

You will develop strategies to improve efficiency, monitor performance metrics, train new couriers, and coordinate with customer service and logistics. A bachelor's degree and at least three years in courier services or logistics management are

Qualifications

• Bachelor's degree preferred.
• Minimum 3 years experience in courier services or logistics management.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Excellent organizational and time management skills.
• Attention to detail with a focus on quality control.
• Ability to work in a fast-paced environment with changing priorities.

Responsibilities

• Manage a team of couriers to ensure timely delivery of packages to customers.
• Develop and implement strategies to improve delivery efficiency and reduce costs.
• Monitor and track courier performance metrics such as on-time deliveries, package accuracy and customer satisfaction.
• Train new couriers on company policies, procedures and safety guidelines.
• Handle any issues or complaints from customers regarding their deliveries.
• Coordinate with other departments such as customer service and logistics to ensure smooth operations.
• Conduct regular performance evaluations for couriers and provide feedback for improvement.
• Maintain accurate records of deliveries, expenses and other relevant data.

Skills

Leadership

Time management

Data tracking

English proficiency

Education

Bachelor's degree in business administration

Tools

Delivery tracking software

Job description

SynerData in Os, Norway is seeking a Courier Manager to lead a team of couriers, ensure timely deliveries, and uphold customer satisfaction. The role requires strong leadership, attention to detail, and the ability to thrive in a fast-paced environment.

You will develop strategies to improve efficiency, monitor performance metrics, train new couriers, and coordinate with customer service and logistics. A bachelor's degree and at least three years in courier services or logistics management are