Courier Manager

SynerData; Norway; On-site; NOK 146,000 - 174,000; Full time

Job summary

SynerData in Os, Norway seeks a Courier Manager to oversee a team of couriers, ensuring timely deliveries and high customer satisfaction in a fast-paced environment.

The role requires a Bachelor's degree, 3+ years in courier/logistics, strong leadership, and proficiency with delivery tracking tools. Os location, accommodation may be provided. This is a full-time role with a salary of 1500 USD per month and growth opportunities.

Qualifications

• Bachelor's degree in business administration or related field.
• 3+ years experience in courier services or logistics management.
• Strong leadership and ability to motivate a team.

Responsibilities

• Manage a team of couriers to ensure timely delivery of packages.
• Develop strategies to improve delivery efficiency and reduce costs.
• Monitor courier performance metrics such as on-time deliveries, package accuracy, and customer satisfaction.
• Train new couriers on company policies, procedures, and safety guidelines.
• Handle any issues or complaints from customers regarding their deliveries.
• Coordinate with other departments such as customer service and logistics to ensure smooth operations.
• Conduct regular performance evaluations for couriers and provide feedback for improvement.
• Maintain accurate records of deliveries, expenses, and other relevant data.

Skills

Leadership

Time management

Organizational skills

Attention to detail

Delivery tracking tech

English proficiency

Education

Bachelor's degree in business administration

Tools

Delivery tracking software

Job description

Courier Manager

As a Courier Manager, you will be responsible for overseeing the operations and performance of a team of couriers in Os, Norway. Your main objective will be to ensure timely and efficient delivery of packages to customers while maintaining a high level of customer satisfaction. This is a full-time position that requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

• Manage a team of couriers to ensure timely delivery of packages to customers


• Develop and implement strategies to improve delivery efficiency and reduce costs


• Monitor and track courier performance metrics such as on-time deliveries, package accuracy, and customer satisfaction


• Train new couriers on company policies, procedures, and safety guidelines


• Handle any issues or complaints from customers regarding their deliveries


• Coordinate with other departments such as customer service and logistics to ensure smooth operations


• Conduct regular performance evaluations for couriers and provide feedback for improvement


• Maintain accurate records of deliveries, expenses, and other relevant data

Requirements

• Bachelor's degree in business administration or related field preferred


• Minimum 3 years experience in courier services or logistics management


• Strong leadership skills with the ability to motivate and manage a team effectively


• Excellent organizational and time management skills


• Attention to detail with a focus on quality control


• Ability to work in a fast-paced environment with changing priorities


• Proficient in using technology for tracking deliveries and managing data


• Fluent in English (additional language proficiency is an asset)

Salary

Competitive salary of 1500$ per month.

Location

Os, Norway (accommodation may be provided if needed).

We welcome applications from students who are looking for part-time or full-time employment.

Note: This job description is intended to give you an idea of the responsibilities involved in this position. It is not exhaustive. You may be required to carry out other reasonable duties as requested by management.