Community Manager

PTGR AG; Time; On-site; NOK 10,005 - 15,341; Full time

Job summary

PTGR AG is seeking a Community Manager to build and nurture its global online and offline communities. The role focuses on engagement, user support, and fostering brand loyalty while aligning activities with business goals.

You will manage PTGR AG’s online communities including Telegram, Discord, and social channels, collect feedback, grow a vibrant Web3 community, and collaborate with marketing, product, and content teams to inform strategies and KPIs.

Qualifications

• Proven experience managing online communities or social engagement for a brand or organization.
• Strong communication, interpersonal, and relationship-building skills.
• Familiarity with social media platforms, community tools, and engagement analytics.
• Ability to work independently, multitask, and prioritize initiatives.
• Passion for creating meaningful connections and fostering active, engaged communities.

Responsibilities

• Develop and execute strategies to grow and engage PTGR’s communities across social media, forums, and other digital channels
• Act as the primary point of contact for community members, answering questions, moderating discussions, and providing support
• Plan and manage community events, webinars, and initiatives to strengthen engagement
• Collaborate with marketing, product, and content teams to align messaging and campaigns with community needs
• Monitor community sentiment, gather feedback, and report insights to inform product and marketing strategies
• Track community KPIs and deliver regular reports on engagement, growth, and activity trends
• Advocate for community members’ needs within the organization

Skills

Community management experience

Communication skills

Relationship building

Multitasking

Tools

Telegram

Discord

Social media analytics

Job description

Community Manager

Full Time | Onsite

The Community Manager is responsible for building, growing, and nurturing PTGR’s online and offline communities. This role focuses on fostering engagement, supporting users, and creating a strong sense of brand loyalty while aligning community activities with business objectives.

About The Role

You will manage PTGR AG’s global online communities, including Telegram, Discord, and social media channels. Your goal is to strengthen engagement, collect feedback, and help grow a vibrant and loyal Web3 community.

Key Responsibilities

• Develop and execute strategies to grow and engage PTGR’s communities across social media, forums, and other digital channels
• Act as the primary point of contact for community members, answering questions, moderating discussions, and providing support
• Plan and manage community events, webinars, and initiatives to strengthen engagement
• Collaborate with marketing, product, and content teams to align messaging and campaigns with community needs
• Monitor community sentiment, gather feedback, and report insights to inform product and marketing strategies
• Track community KPIs and deliver regular reports on engagement, growth, and activity trends
• Advocate for community members’ needs within the organization

Requirements

• Proven experience managing online communities or social engagement for a brand or organization
• Strong communication, interpersonal, and relationship-building skills
• Familiarity with social media platforms, community tools, and engagement analytics
• Ability to work independently, multitask, and prioritize initiatives
• Passion for creating meaningful connections and fostering active, engaged communities

Preferred Qualifications

• Experience in tech, fintech, education, or Web3 environments
• Experience organizing events, webinars, or live community initiative
• Knowledge of content creation, moderation, and digital engagement strategies

Location

• Ethiopia / Addis Ababa

PTGR AG empowers investors, businesses, and learners with expert-led digital asset services, secure wallet solutions, and blockchain education all built on Swiss precision and trust.

Contact

• Ibelweg,18a 6300 Zug, Switzerland
• CH-170.3.046.884-0
• [e-mail]