Clinic Assistant

London Eye & Retina Specialist Centre; Novena; On-site; NOK 400,000 - 600,000; Full time

Job summary

A private eye clinic in Norway is seeking a Clinic Assistant to manage patient inquiries, schedule appointments, and support the ophthalmologist. Candidates should possess GCE ‘O’ Level or equivalent, communication skills in English and either Mandarin or Malay/Indonesian, and a friendly, patient attitude. This position offers a competitive salary, regular office hours, and a supportive work environment.

Benefits

Competitive salary

Training and mentoring

Friendly working environment

Qualifications

• Experience in healthcare, eye care, or customer service will be an advantage.
• Team player attitude with initiative mindset.
• Experience with handling TPA is a bonus.

Responsibilities

• Handle public inquiries via various channels.
• Coordinate and schedule appointments and surgeries for patients.
• Manage appointment scheduling and patient flow.
• Assist patients with medical claims and insurance documentation.
• Support the ophthalmologist during consultations and procedures.

Skills

Good language proficiency in English

Ability to communicate in Mandarin or Malay/Indonesian

Customer service skills

Friendly and patient personality

Good communication skills

Basic computer skills

Education

GCE ‘O’ Level or equivalent

Tools

Microsoft Office

Clinic management software

Job description

London Eye & Retina Specialist Centre – Novena

We are London Eye & Retina Specialist Centre, a private eye clinic managing a full range of eye conditions. We are seeking a Clinic Assistant to join our dedicated team. This is a great opportunity for individuals who are passionate about healthcare and want to build a meaningful career in a supportive environment.

Key Responsibilities

• Handle public enquiries via phone, fax, email, doctor referrals, and walk-in patients
• Coordinate and schedule appointments and surgeries for patients
• Welcome and register patients upon arrival
• Manage appointment scheduling and patient flow
• Provide general information and customer service to patients
• Assist patients with medical claims and insurance documentation and applications
• Perform registration and cashier duties
• Assist with eye screening and diagnostic tests
• Support the ophthalmologist during consultations and procedures
• Perform general clinic duties such as billing, answering phone queries, and filing
• Communicate and coordinate with other healthcare providers
• Ensure a clean and organized clinic environment
• Perform general administrative and clinic upkeep duties

Job Requirements

• GCE ‘O’ Level or equivalent
• Good language proficiency in English AND either Mandarin or Malay/ Indonesian to effectively communicate with Mandarin/Malay/Indonesian-speaking clients
• Experience in healthcare, eye care or customer service will be an advantage
• Friendly, patient and service-oriented personality
• Good communication skills and a team player attitude with initiative mindset
• Basic computer skills (Microsoft Office, clinic management software)
• Experience with handling TPA is a bonus

Working Hours

• 5.5-day work week (alternate Saturday morning sessions)
• Regular office hours plus some weekday evening shifts required
• Training and mentoring provided
• Friendly and professional working environment
• Competitive salary and benefits
• Convenient location

How to Apply

Submit your updated resume via JobStreet or email to *******@gmail.com with the subject “Application for Clinic Assistant Position.”

We will contact shortlisted candidates via email.

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