Asset Protection Investigator

060 SAKS & CO LLC; Bergen; On-site; NOK 275,000 - 353,000; Full time

Job summary

Exemplar Luxury Group is seeking an Asset Protection professional to support security operations across its Saks OFF 5TH environments. You will monitor for safety and access issues, collect evidence, and contribute to investigations and audits.

The role requires a security license, MS Office proficiency, and flexible hours including evenings and weekends. You will drive storewide protection initiatives and help maintain a secure, welcoming luxury shopping experience.

Qualifications

• High school diploma or equivalent is required.
• Must satisfy and maintain licensing requirements as required by state or local jurisdiction.
• A valid region/market-specific security license as per local government regulations.
• Proficiency in Microsoft Suite.
• Ability to speak to Asset Protection practices and happenings/trends during team and leadership meetings.
• Awareness of retail procedures, and criminal civil proceedings process is an asset.
• Aptitude and working knowledge of retail security and information systems, and productivity software.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Build awareness and inspire by serving as a role model and supporting the customer experience.
• Actively engage in store-wide communication on Asset Protection best practices and safety meetings.
• Contribute to developing, implementing and executing local shortage strategy and audits.
• Maintain physical security standards and initiate timely adjustments.
• Facilitate selling process while safeguarding customers, staff and assets.
• Detect and detain shoplifters and complete related documentation.
• Prepare investigative reports and support liability claims.
• Respond to after-hours alarm calls and emergencies.
• Complete tasks and special projects assigned by store leadership.

Skills

Asset Protection knowledge

Retail security knowledge

Team communication

Education

High school diploma or equivalent

Security license

Tools

Microsoft Suite

Job description

WHO WE ARE:

Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5th is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

Assists in monitoring the workplace through patrols, cameras or other surveillance methods for safety and access issues. Collects, processes, and maintains evidence collected during an investigation. Participates in preparing written reports and may perform security audits.

WHAT YOU WILL DO:

• Build awareness and inspire by performing as a role model and executing the Saks OFF 5TH customer experience
• Actively engage in store-wide communication regarding Asset Protection best practices, training, new hire orientation, and safety and shortage meetings
• Contribute to the development, implementation and execution of local shortage strategy, and audits as per company standards
• Demonstrate your expertise by ensuring physical security standards are maintained and adjustments are initiated timely
• Drive Asset Protection excellence by facilitating selling process through consistent adherence to policies and procedures that safeguard customers, associates and company assets
• Detect and detain shoplifters and complete related documentation by applying the five stages of arrest
• Identify and present opportunities for improving Asset Protection strategies to senior leadership by compiling reports using audit data, and ensure achievement of storewide shortage results below provision and company standard
• Achieve targets of investigative performance by identifying and addressing internal and external theft exposures; complete accident investigations and general liability claims reports
• Demonstrate a direct impact in high shortage departments and perform Asset Protection operational audits and internal self-audits in sensitive areas
• Be available to respond to after-hours alarm calls and emergency situations
• Efficiently complete tasks/special projects as assigned by store leadership

WHAT YOU WILL BRING:

• High school diploma or equivalent
• Must satisfy and maintain all licensing requirements (as required by state or local jurisdiction)
• A valid region/market specific security license as per local government regulations
• Proficiency in Microsoft Suite
• Ability to speak to Asset Protection practices and happenings/trends during team and leadership meetings
• Awareness of retail procedures, and criminal civil proceeding process is an asset
• Aptitude and working knowledge of retail security and information systems, and productivity software
• Flexibility to work evenings, weekends and public holidays

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Salary Range $21.53 - $26.91* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.