Application Systems Analyst III - PACS Administrator

University of Utah Health Hospitals and Clinics; Time; On-site; NOK 760,000 - 1,046,000; Full time

Job summary

The University of Utah Health seeks a PACS Admin to support enterprise imaging systems, including PACS, RIS, VNA, and voice-recognition platforms. You will build, test, and maintain system configurations, resolve incidents, and partner with training to optimize workflows.

The role emphasizes collaboration with clinical users and IT teams, ensuring high reliability, data integrity, and alignment with hospital standards. This is a dedicated tech-focused environment in a healthcare setting.

Qualifications

• Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency.
• Experience with enterprise imaging PACS, RIS, VNA, and voice recognition platforms like Microsoft (Nuance) PowerScribe One.
• Proficiency in DICOM syntax, HL7 messaging (ADT, ORM, ORU), MWL management, and DICOM router configuration.
• Experience implementing and monitoring FDA-cleared AI diagnostic tools and integrating AI results into PACS interfaces.

Responsibilities

• Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.
• Performs system builds and testing for software lifecycle activities.
• Resolves incidents and work orders according to SLA's and timelines.
• Maintains and creates documentation as needed.
• Guides end users and team members on application utilization in workflow context.
• Executes and updates test scripts for unit, application and integrated testing.
• Collaborates with training staff to build training materials and lesson plans.
• Researches and analyzes new feature requests and participates in stakeholder reviews and documentation.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Analytical skills

Technical problem resolution

Application build and testing

Education

Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency

Tools

DICOM Systems Unifier

Epic

RIS

Job description

Overview

This posting is for a PACS Admin:

• --Knowledge of PACS, voice dictation, and EHR software's.
• --Experience configuring and integrating radiology imaging modalities.

The Application Systems Analyst is responsible for formulating and defining system scope and objectives through research and fact finding to develop and modify moderately complex information systems. The individual supports a variety of departmental clinical applications as well as interfacing between a broad spectrum of hospital systems. This position has no responsibility for providing care to patients.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• - Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.
• - Performs system builds and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.
• - Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes.
• - Maintains and creates documentation as needed.
• - Acts as a resource to end users and team members with regard to application utilization in context with workflow.
• - Performs the execution and update of test scripts, including unit, application and integrated test scripts.
• - Works with training staff and the instructional designer to guide the build and implementation of training tips and lesson plans to support features and optimization of the system.
• - Researches and analyzes new feature requests. Completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

Knowledge / Skills / Abilities

• - Excellent verbal, written communication and interpersonal skills.
• - Ability to work under high stress conditions in a changing environment.
• - Flexibility in accepting assignments, including on call and overtime activities.
• - Organizational and analytical skills, ability to prioritize.
• - Strong technical management and technical problem resolution skills.
• - Demonstrated ability to perform application build and testing for assigned applications.

Qualifications

Required

• - Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency.

Qualifications (Preferred)

Strongly Preferred

An Application Systems Analyst for Enterprise Imaging in an AMC balances high-reliability technical infrastructure with a service-focused acumen and clinical enablement mentality.

• - Service Delivery Excellence: Commitment to exceeding expectations, meeting and exceeding SLAs, responsive escalation, and high customer satisfaction for clinical faculty and clinicians.
• - Experience Level: Direct support of enterprise PACS (Philips, Sectra, Visage, other), RIS (Epic experience or certification), VNA (Vendor Neutral Archive), and voice recognition platforms like Microsoft (Nuance) PowerScribe One.
• - Core Standards: Proficiency in DICOM syntax, HL7 messaging (ADT, ORM, ORU), Modality Worklist (MWL) management, and DICOM router configuration (Dicom Systems Unifier, other).
• - Technical & Database: Database and application troubleshooting, interface error log analysis, data mapping, and SQL scripting.
• - AI Workflow Orchestration: Experience implementing and monitoring FDA-cleared AI diagnostic tools (e.g., Aidoc, Viz.ai, Lunit) and integrating AI results/overlays into PACS reader interfaces.
• - DICOMweb & FHIR Protocols: Knowledge of modern RESTful web standards (WADO-RS, STOW-RS, QIDO-RS) and HL7 FHIR for lightweight image viewing across mobile devices and EHR patient portals.
• - Cloud Architecture & VNA Tiering: Practical experience with hybrid or cloud-native Enterprise Imaging architectures hosted on AWS or Azure, including cloud VNA storage tiering.
• - Advanced Scripting: Python, PowerShell, or Bash capabilities for automating DICOM tag morphing, data cleansing for research environments, or synthetic load testing.
• - IoMT & Medical Device Cybersecurity: Familiarity with DICOM TLS encryption, medical device network segmentation, etc.
• - Project & Clinical Leadership: Track record of leading projects, PACS upgrades, multi-site hospital rollouts and support, and disaster recovery planning.
• - Non-Radiology EI Expansion: Specialized background expanding Enterprise Imaging systems into non-radiology domains, examples, Digital Pathology (whole-slide imaging), Point-of-Care Ultrasound (POCUS), other …ologies.
• - Certifications : CIIP (Certified Imaging Informatics Professional), ARRT (Radiologic Technologist), Epic Radiant or Cupid certifications, and vendor-specific PACS credentials (e.g., Sectra, Visage, GE, Philips).

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• - This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

• Carrying
• Climbing
• Color Determination
• Crawling
• Lifting
• Listening
• Manual Dexterity
• Near Vision
• Non Indicated
• Pulling and/or Pushing
• Reaching
• Sitting
• Speaking
• Standing
• Stooping and Crouching
• Walking