Account Manager

Gamingtec; London; Hybrid; NOK 431,000 - 659,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Gamingtec is seeking an Account Manager to act as the main liaison between partners and the company. You will represent our values and support partners with questions and business suggestions.

In this role you will own customer relationships, coordinate with internal teams, handle issues quickly, and manage the full partner lifecycle from onboarding to ongoing operations. Hybrid work: 2 days in the office, 3 from home.

Qualifications

• Turkish language fluency required.
• At least 1 year of account management experience in gaming or related field is an advantage.
• Excellent verbal and written English communication (B2+).
• Ability to work across shifts, including weekends.
• Experience delivering client-focused solutions and managing multiple partners.

Responsibilities

• Take full ownership of customer relationships and interface between accounts and Gamingtec.
• Resolve ongoing issues promptly and manage the partner lifecycle from integration to launch and ongoing ops.
• Understand customer objectives and deliver tailored solutions.
• Collaborate with IT, marketing, finance, and legal teams.
• Maintain strong relationships through ongoing communication and meetings.

Skills

Turkish fluency

English communication

Account management experience

Customer relationship management

Negotiation

Job description

Account Manager

Be the key point between the company and our partners.

Are you ready to be the main point of contact for Gamingtec Partners?

Do you want to represent the company's values and assist our partners with any questions or suggestions for their business? If you are looking for new challenges and constant growth, join our Account Management Team!

All you need is:

• Fluency in Turkish;
• At least 1 year of proven Account Management experience in the gaming industry or a related field will be an advantage;
• Excellent verbal and written communication skills in English (B2+ level and higher);
• Ability to work on shifts (weekends included);
• Experience in delivering client-focused solutions based on the customer's real needs and expectations;
• Ability to manage multiple Partners with different needs and priorities, while paying strict attention to details and deadlines;
• Ability to establish and maintain strong and long-term relationships with dedicated clients through ongoing communication and frequent meetings;
• Good team player, problem-solver, and negotiator with a high degree of discipline and initiative.

Your daily adventures will look like this:

• Taking full ownership of customer relationships, and being the interface between the customer accounts and the company;
• Resolving ongoing issues and problems in an efficient and timely manner;
• Managing the full partner lifecycle — taking responsibility for the brand from the first day of integration through launch and ongoing operations;
• Understanding customer business specifics and objectives, and delivering solutions that meet their needs and expectations;
• Understanding the objectives and logic of each request, and reporting the case to the appropriate internal team;
• Working collaboratively with internal teams, such as IT, marketing, finance, and legal;
• Hybrid work model: 2 days at the office, 3 days from home.

So, why Gamingtec?

We are an international team that treats each other with respect and moves towards the same goals. We believe in freedom and flexibility and trust our employees to do their jobs in a way that works for them. We have an ambitious and rewarding work environment, a flat organisational structure and almost zero bureaucracy. Our employees’ ideas are what move the company forward. Everyone has equal opportunities in every aspect of work, learning and development!

Why you will love working here:

• Being a part of an international team, where everyone treats each other with respect and moves towards the same goal;
• Freedom and responsibility. You do not need to be told what to do;
• Competitive salaries. We want only the top performers, so we offer the appropriate remuneration for their experience and knowledge;
• AM Team works on schedule, and it is a must to be online to be able to assist during the shift time;
• Unlimited paid vacation and sick leave days. We believe that everyone should have a good work-life balance and no one should burn out;
• Constant career development & learning opportunities!
• Enjoy the corporate atmosphere with awesome parties and team-building events throughout the year;
• Refer your friends and get rewarded with a bonus after they pass their probation period;
• Find the right private medical insurance that works for you and receive compensation for it. Compensation (full/partial) depends on the cost;
• Flexible Benefits plan. Decide which of your activities/expenses you want the company to compensate you for. For example: gym subscription, language courses, Netflix subscription, a spa day, etc;
• Education foundation for learning something new. Be part of our biannual raffle that gives you the chance to learn something new, unrelated to your job.

And this is how our interview process goes:

• A 30-minute interview with a member of our HR team to get to know you and your experience;
• A final 2-hour interview to gauge your fit with our culture and working style.