Waiter/ess The Lounge

Mandarin Oriental Hotel Group Limited; Amsterdam; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Discounted stays across the Group

Staff meals

Uniform and laundry service

Ticket raffles

Pension fund contribution

Travel allowance

F&B discount card

Health insurance discounts

Weekly yoga sessions

Job summary

Mandarin Oriental Conservatorium is seeking a Waiter/ess to join our Lounge team in Amsterdam. You will provide guests with exceptional dining experiences across lunch, afternoon tea, and dinner, take orders, and assist with setup and service.

Fluency in English is essential and shift flexibility is required. As part of a luxury global hotel brand, you can look forward to career progression, employee benefits, and staff discounts as we transition to Mandarin Oriental by early 2026.

Qualifications

• Excellent knowledge of English language (written and spoken).

Responsibilities

• Provide guests with exceptional lunch, afternoon tea and dinner experiences.
• Take orders, provide menu information, deliver service and handle payments.
• Carry out mise en place and assist the F&B team with setup and service.

Skills

English fluency

Job description

Waiter/ess The Lounge

Mandarin Oriental Conservatorium is looking for a Waiter/ess to join our Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Waiter, you will be responsible for the following duties:

• To provide our guests with exceptional lunch, afternoon tea and dinner experiences;
• To take orders, provide information about menu and dishes, deliver excellent service and handle the settling of bills;
• Carry out preparation of service including mise en place;
• Assist the Food & Beverage team of the hotel with set up and service.

As Waiter/ Waitress we expect from you:

• Prior experience in similar positions at high-end restaurants;
• Excellent knowledge of English language (written and spoken);
• Flexibility to different shift patterns, including mornings, evenings and weekend shifts.

Our commitment to you:

• A salary in scale IV of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;

Discover your role within our luxury hotel:

The Conservatorium hotel is on track to transition to Mandarin Oriental by early 2026. Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying.

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