Transcend Manager POM/MAKE

Johnson & Johnson Innovative Medicine; Leiden; On-site; EUR 70,000 - 121,000; Full time

Job summary

Johnson & Johnson is pursuing a global ERP transformation focused on a standardized Value Stream template aligned with SAP Clean Core principles. The role leads cross-functional teams across Procure-to-Pay, Finance, Manufacturing, and related functions to deliver scalable end-to-end processes with strong regulatory compliance.

The ideal candidate will have deep SAP Make experience, GxP compliance knowledge, and a proven track record of leading through influence in a regulated environment.

Qualifications

• University level degree in quality, business/IT technical/scientific area or comparable education/experience.
• Six years of proven experience in a relevant role.
• Experience supporting end-to-end Value Stream processes in a regulated GxP environment, incl. commercial distribution, serialization, credit management, and revenue recognition.
• Experience designing and delivering scalable SAP solutions using Clean Core principles.
• Ability to lead through influence and build partnerships across business, technology, compliance, and global teams.
• Knowledge of SAP Make and related SAP technologies.

Responsibilities

• Global Template Deployment across regions and units, aligning needs, regulatory requirements, and SAP practices.
• Lead cross-functional teams to deliver Value Stream initiatives and drive outcomes.
• Oversee solution design, configuration reviews, data migration validation, testing strategy and end-to-end walkthroughs.
• Support Change Management and training to enable successful adoption of new processes.
• Maintain strong partnerships with business, program, and technical teams to ensure alignment and delivery.

Skills

English fluency

Value chain leadership

SAP Make

GxP compliance

Cross-functional teams

Regulatory experience

Education

University degree

Tools

SAP

MES Systems

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Project/Program Management Group

Job Sub Function

Project/Program Management

Job Category

Professional

All Job Posting Locations

Latina, Italy, Leiden, Netherlands, Ringaskiddy, Cork, Ireland

Job Description

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

This role is responsible for deploying the standardized value stream solution globally, ensuring strict alignment to SAP Clean Core principles while crafting only legally required localizations. The ideal candidate will bring deep functional process expertise on a supply chain function (Make and Process Order Management), a proven understanding of regulatory and compliance requirements in the life sciences sector, and a collaborative leadership approach to successfully guide cross-functional teams through the ERP transformation journey.

The position will directly lead a functional team of process authorities. Additionally, they will have matrix leadership over contractors, and support personnel such as CEBA and PMO team members.

The Process Manager will be a key face to the site personnel for the specific deployment and will need to be able to shape and influence in the face of resistance to change.

Key Responsibilities

Global Template Deployment

• Lead the deployment of a global functional process template across regions and business units, aligning business needs, regulatory requirements, and SAP leading practices to drive consistent and effective operations.
• Drive adoption of the SAP S/4HANA functional template by leveraging standard capabilities and scalable solutions that support business performance, compliance, and long-term maintainability.
• Advance SAP Clean Core principles by promoting configuration-based approaches, standard functionality, and approved extensibility solutions to enhance system sustainability, scalability, and continuous innovation.

Leadership & Collaboration

• Lead diverse, cross-functional teams including business subject matter experts, IT partners, SAP specialists, validation professionals, and system integrators to deliver Value Stream initiatives that drive measurable business outcomes.
• Collaborate with Value Stream leaders across Procure-to-Pay, Finance, Manufacturing, and related functions to design and implement integrated end-to-end processes that enhance operational performance and support enterprise objectives.
• Build strong partnerships across business, program, and technical teams to align priorities, scope, timelines, risks, and change readiness, enabling successful program delivery and sustainable adoption.

Solution Delivery & Validation

• Lead solution design, configuration reviews, data migration validation, testing strategy development, and end-to-end business process walkthroughs to support successful, compliant Value Stream implementation and adoption.
• Lead Value Stream testing and validation activities, including Functional Testing, User Acceptance Testing (UAT), and compliance-related validation, ensuring alignment with SDLC standards and successful business adoption.
• Support the creation and approval of Value Stream-related validation work in accordance with QA and regulatory requirements.

Change Mgmt & Training

• Partner with Change Management and cross-functional collaborators to build user readiness, support adoption, and enable successful implementation of the global Value Stream template.
• Develop and deliver engaging training materials, user guides, and process documentation that help regulated users and business collaborators confidently adopt new processes and ways of working.

Qualifications

Education

• University level degree in quality, business/IT technical/scientific area or comparable education/experience.

Required

Experience and Skills

• A minimum of six years of proven experience.
• Proven experience supporting end-to-end Value Stream processes in a regulated GxP environment, including commercial distribution, serialization, credit management, and revenue recognition.
• Experience designing and delivering scalable SAP solutions using Clean Core principles, with the ability to balance business needs, standard functionality, and long-term system sustainability through configuration and approved extensibility approaches.
• Proven ability to lead through influence, facilitate collaboration, and build strong partnerships across business, technology, compliance, and global teams to achieve shared objectives and drive successful outcomes.
• Experience/Good Knowledge in SAP Make
• Fluency in written and spoken English.

Preferred

• Knowledge of validation and compliance practices within regulated environments, with experience supporting successful technology implementations and continuous improvement initiatives.
• Experience contributing to cross-functional projects within the pharmaceutical or broader life sciences industry, helping teams improve processes, enhance compliance, and deliver business value.
• Solid understanding of SAP technologies and digital business solutions, with experience supporting process standardization, user enablement, and enterprise transformation programs.
• Experience with MES Systems and SAP integration.

Other

• Up to 25% travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Preferred Skills

Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility.

The anticipated pay range for this position, in the primary posting location, is:

€70.100,00 - €121.210,00

The anticipated pay ranges for additional locations are:

Italy - The anticipated base pay range for this position is 56,100.00 - 96,945.00
Netherlands - The anticipated base pay range for this position is 68,600.00 - 119,600.00

Benefits

• In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
• This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.