Technical Support Specialist

Salto Identity Solutions; Utrecht; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Market-based salary

Pension

Vacation days: 26 + 2

Job summary

Salto Identity Solutions in the Netherlands is seeking a Technical Support Specialist to strengthen our international customer success. You will handle onboarding of new international projects and guide customers during installation and implementation of our software.

You will train resellers, support customers and partners, and contribute to ongoing service quality in a dynamic, project-based environment. Dutch and English communication is essential, and experience in access control and

Qualifications

• 2–4 years of relevant work experience in Technical Support.
• Higher professional education level of working and thinking.
• Strong communication skills in Dutch and English.
• Entrepreneurial, results-oriented, and flexible work attitude, with attention to quality.
• Experience in the security domain is a plus.
• Affinity with security, IT, or project-based work.
• Enthusiastic and positive personality.

Responsibilities

• Onboard new international projects.
• Train resellers.
• Guide customers and partners during installation and implementation of our software.
• Provide ongoing technical support as part of the role.

Skills

Technical Support

Education

Higher professional education

Job description

Are you a Technical Support Specialist looking for your next challenge?

Would you like to support our organization and contribute to our international success? Are you able to keep an overview, and do you enjoy working in an international environment? Then we would like to hear from you.

What will you do?

To further strengthen and expand the Salto Identity Solutions brand internationally, and to support our sales and development colleagues, you will be responsible for Technical Support activities.

This includes onboarding new international projects, training resellers, and guiding customers and partners during the installation and implementation of our software. Providing technical support is therefore an important part of this dynamic role.

Salto Identity Solutions is part of the Salto Group. For this reason, it is important that you have strong business communication skills in at least Dutch and English. Spanish is a plus.

Salto Identity Solutions is a growing and international organization. This means there is plenty of room for initiative, and you will have the opportunity to help build a company with ambitious growth plans.

Are you the Technical Support Specialist who wants to help the team build the success of Salto Identity Solutions?

You have

• At least 2 to 4 years of relevant work experience in Technical Support.
• A higher professional education level of working and thinking.
• Strong communication skills in both Dutch and English.
• An enthusiastic and positive personality.
• Experience in the access control and security domain is a clear plus.
• Affinity with security, IT, or working within a project-based organization.
• An entrepreneurial, results-oriented, and flexible work attitude, with attention to quality.

What We Offer

• A market-based salary.
• Pension.
• 26 + 2 vacation days based on full-time employment.
• A challenging and varied role with growth opportunities.
• A pleasant and friendly working atmosphere.

Terms & Conditions

• Contract type: Full-time or part-time.
• Work location: On-site.
• Benefits include additional vacation days, pension, and travel expense reimbursement.