Technical Support Specialist

YoungCapital NEXT; Diemen; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

International environment

Growth & development

Role variety

Collaborative culture

Attractive benefits

Job summary

You will join an international technical team at YoungCapital NEXT as a Technical Support Specialist, handling after-sales support for a diverse product range including Sign Graphics, Industrial Products, Textile Applications, and 3D Printing. The role bridges technical innovation with customer satisfaction in a dynamic starter position.

With a strong focus on analyzing and resolving complex hardware/software issues, you will train customers, refurbish machines, and support trade shows, while

Qualifications

• Education: MBO degree in Electronics, Mechanics, or Mechatronics (or equivalent HBO level through experience).
• Languages: Fluent spoken and written English.
• Technical Skills: Strong IT skills and a quick learner for new hardware and software technologies.
• Problem-Solving Mindset: Analytical and motivated to solve complex technical challenges.
• Soft Skills: Customer-oriented, communicative, highly organized, and a strong team player.
• Mobility: Willingness to travel regularly across the EMEA region for interventions, trade shows, and training.

Responsibilities

• Deliver after-sales support to distributors and dealers across the EMEA region for Sign Graphics, Industrial Products, Textile Applications, and 3D Printing.
• Diagnose and troubleshoot complex technical issues via a CRM helpdesk system and on-site interventions.
• Host technical training sessions, perform high-end machine refurbishments, and assist with international trade shows.
• Collaborate closely with R&D, Sales and Warranty departments.

Skills

Fluent English

Strong IT skills

Analytical thinker

Customer-focused

Team player

Willing to travel

Education

MBO/HBO level Electronics/Mechatronics

Job description

What are you going to do:

As a Technical Support Specialist, you will join an international technical team dedicated to delivering high-level service to an extensive network of distributors and dealers across the EMEA region. In this dynamic starter position, you will bridge the gap between technical innovation and customer satisfaction, working directly with advanced hardware and software across four core segments: Sign Graphics, Industrial Products, Textile Applications, and 3D Printing.

Your primary focus is delivering top-notch after-sales support-diagnosing and troubleshooting complex technical issues via a CRM helpdesk system and on-site interventions. As you build up comprehensive product expertise, your role will expand to hosting technical training sessions, performing high-end machine refurbishments, assisting with international trade shows, and collaborating closely with R&D, Sales, and Warranty departments.

What we offer

• Competitive Salary: Gross monthly salary between €2,700 and €3,400 , based on background and experience.
• International Environment: Work in a dynamic, multicultural team within a market-leading digital printing and cutting company.
• Growth & Development: Extensive hands-on training with long-term opportunities to become a regional EMEA trainer.
• Role Variety: A diverse role combining technical support, machine maintenance, trade shows, and dealer training.
• Collaborative Culture: An open, team-oriented atmosphere focused on mutual support and knowledge-sharing.
• Attractive Benefits: Excellent primary and secondary employment conditions.

What we ask

• Education: MBO degree in Electronics, Mechanics, or Mechatronics (or equivalent HBO level through experience).
• Languages: Fluent spoken and written English.
• Technical Skills: Strong IT skills and a quick learner for new hardware and software technologies.
• Problem-Solving Mindset: Analytical and motivated to solve complex technical challenges.
• Soft Skills: Customer-oriented, communicative, highly organized, and a strong team player.
• Mobility: Willingness to travel regularly across the EMEA region for interventions, trade shows, and training.

Vaardigheden

• Je beheerst Engels

Opleiding

MBO, HBO, Universiteit

Wat wij bieden

Contract: fulltime

Uren

32 - 40

Dienstverband

fulltime

Extra information

• Status Open
• Education Level MBO, HBO, Universiteit
• Location Diemen
• Working hours per week 32 - 40
• Type of Contract Fulltime (startersfunctie), Tijdelijke fulltime baan
• Salary indication Tussen €2.700 en €3.400 Per maand
• Responsible for As a Technical Support Specialist, you will provide after-sales support to distributors and dealers across the EMEA region for Sign Graphics, Industrial Products, Textile Applications, and 3D Printing.
• Published at 25-09-2026