Technical Implementation Manager, Lead, Energy Trading

Jobs for Planet; Amsterdam; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Jobs for Planet seeks a Technical Solutions & Implementation Manager to combine problem-solving, customer engagement, implementation, and leadership. You will turn complex requirements into practical solutions and help build a scalable technical function.

You will lead a team, work with Commercial, Product, Customer, and Engineering, and own key customer engagements, driving successful outcomes and continuous improvement in delivery and experience.

Qualifikationen

• Experience in B2B SaaS, technology, implementation, professional services, technical solutions, customer success, or technical account management.
• 3+ years of leadership experience, with a track record of developing people.
• Strong Excel and presentation skills.
• Experience working with data, systems, integrations, automation, and technical tools.

Aufgaben

• Lead customer discovery, solution design, implementation, and issue resolution.
• Translate business requirements into practical technical solutions.
• Work with data, systems, workflows, integrations, and automation.
• Own key customer engagements and drive successful outcomes.
• Partner with Commercial, Product, Customer, and Engineering teams.
• Lead, mentor, and develop the Technical Solutions & Implementation team.
• Build scalable processes, capabilities, and ways of working.
• Identify opportunities to improve customer experience and delivery.

Kenntnisse

Leadership

Customer engagement

Technical problem solving

Data

Integrations

Automation

Excel

Presentation skills

Ausbildung

STEM background

Tools

Excel

Jobbeschreibung

Technical Solutions & Implementation Manager

The Opportunity

Join a growing technology company helping businesses manage complex information, processes, and operations through software, automation, and data.

As Technical Solutions & Implementation Manager, you’ll combine technical problem-solving, customer engagement, implementation, commercial awareness, and team leadership. You’ll work with customers and internal teams to turn complex requirements into practical solutions, while helping build a scalable Technical Solutions & Implementation function.

This role is ideal for someone who enjoys solving complex problems, working with senior stakeholders, and having real ownership in a growing business.

What You’ll Do

• Lead customer discovery, solution design, implementation, and issue resolution.
• Translate business requirements into practical technical solutions.
• Work with data, systems, workflows, integrations, and automation.
• Own key customer engagements and drive successful outcomes.
• Partner with Commercial, Product, Customer, and Engineering teams.
• Lead, mentor, and develop the Technical Solutions & Implementation team.
• Build scalable processes, capabilities, and ways of working.
• Identify opportunities to improve customer experience and delivery.

Your Background

• Experience in B2B SaaS, technology, implementation, professional services, technical solutions, customer success, or technical account management.
• Experience in commodity trading, energy trading, ETRMs or related environments is a bonus
• 3+ years of leadership experience, with a track record of developing people.
• Strong technical, analytical, and problem-solving skills.
• Experience working with customers on complex technology requirements.
• Comfortable with data, systems, integrations, automation, and technical tools.
• Commercially minded, pragmatic, organised, and comfortable taking ownership.
• Strong Excel and presentation skills.
• Technical/quantitative background, ideally STEM.
• Energy industry experience is a bonus.
• Ability to work well in start-up environments

Why Join?

• Shape and build a growing technical function.
• Work directly on complex customer and technology challenges.
• Influence how solutions are delivered and scaled.
• Combine technical work with meaningful leadership responsibility.
• Have visible impact as the business grows.