Supply Relationship Manager (m|f|d)

Miltenyi Biotec; Leiden; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Diversity in teams

Creativity culture

Miltenyi University

Job summary

Miltenyi Biotec in Leiden, Netherlands, seeks a Supply Relationship Manager to oversee global key accounts. You will manage supply agreements, coordinate governance activities, and collaborate across regulatory, quality, and commercial teams to ensure outstanding customer service and strategic supply models.

The role emphasizes cross-functional interaction, contract management, and opportunity identification in the biotech/pharma space, with travel as needed.

Qualifications

• Bachelor's or Master's degree in a scientific discipline or strong understanding of biotech/pharma products.
• Strong contract and stakeholder management skills.
• Excellent communication and relationship-building abilities.
• Organizational skills with proactive problem solving and travel willingness.

Responsibilities

• Serve as the primary supply-related contact for Global Key Accounts and build long-term relationships.
• Coordinate governance activities, business reviews, steering committees, and executive communications.
• Manage supply agreements throughout their lifecycle including negotiations, implementation, compliance, forecasting, pricing, and milestones.
• Collaborate with Supply Chain, Customer Service, Regulatory, Quality, Legal, and Commercial teams to ensure seamless support and issue resolution.
• Identify business opportunities and support development of future supply and digital business models.

Job description

Formore than35years, we have been developingcutting-edgescience and technology to empower biomedical research andpersonalized medicine.We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit– to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than5,000 experts from over75countries contribute to our sustainable success.

Job Description

As a Supply Relationship Manager, you will play a key role in managing supply agreements, commercial operations, and strategic customer relationships for Global Key Accounts. Working closely with internal and external stakeholders, you will help ensure excellent customer service, drive governance activities, and support the development of future supply models.

YourResponsibilities

• Serve as the primary supply-related contact for assigned Global Key Accounts and build strong, long-term customer relationships.
• Coordinate customer governance activities, including business reviews, steering committee meetings, status reporting, and executive-level communication.
• Manage supply agreements throughout their lifecycle, supporting contract negotiations, implementation, compliance, forecasting, pricing, and milestone tracking.
• Collaborate closely with Supply Chain, Customer Service, Regulatory, Quality, Legal, and Commercial teams to ensure seamless customer support and issue resolution.
• Identifybusiness opportunities, contribute to process improvements, and support the development of future supply and digital business models.

Qualifications

• You ideally hold aBachelor's or Master'sdegree in a scientific discipline; alternatively, you bring a strong understanding of biotech or pharmaceutical products and business contexts.
• You have professionalexperience in the pharmaceutical or biotechnology industry, ideally with exposure to Cell & Gene Therapy business and product environments,andyou are confident workingat the interface of customers, products, and supply topics.
• You understand CGT-related business needs and product details and have developed your career further in Procurement, Supply Chain Management, or a comparable interface function.
• You have strongcontract and stakeholder management skillsand cancoordinate complex projects across multiple teams.
• You have excellentcommunication and relationship-building skillsand interact confidentlywith customers and senior stakeholders.
• You have strongorganizational skills,approach problems proactively, andare willingto travel whenrequired.

Additional Information

Whatweoffer

• Diversity:Internationalteamsandcross-borderinterculturalcommunication
• Roomforcreativity:It's themostcleversolutionthatwealwaysstrivefor
• MiltenyiUniversity:Aclevermindneverstopslearning,takeadvantageofourin-houseTrainingAcademy

Diversity is the bedrock of our creativity.

Our mission: To innovate treatments and technologies and tackle the world's most serious health challenges. Andthat'swhy we connect the dots –across various disciplines, linking different perspectives, skills, and abilities.

You and your talent are welcome here in our inclusive and collaborative environment. So come as you are. Regardless of gender, sexual identity, age, ethnicity,religion,or disability.

Become partofour team and focus on pushing the borders of medicine.

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