Supply Chain Specialist – Product Traceability

Amgen Inc.; Breda; On-site; EUR 75,000 - 95,000; Full time

Benefits offered by this job

Bonus structure

Fixed 13th month

Holiday allowance

Collective health insurance

Flexible working arrangements

On-site gym

Job summary

Amgen Inc. in the Netherlands is seeking a Supply Chain Specialist – Product Traceability to support day-to-day serialization operations and drive continuous improvement across the Global Serialization network.

You will collaborate with Supply Chain, Quality, IT and external partners to resolve incidents, ensure compliance, and strengthen product supply in a GMP/GDP-regulated environment. A proactive, detail-oriented mindset with ownership is essential.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Supply Chain Management, Engineering or related field.
• Proven experience in Supply Chain, Operations, Manufacturing, Engineering or a similar environment, preferably GMP/GDP-regulated.
• Understanding of Serialization, Track & Trace and pharmaceutical supply-chain processes, or ability to develop expertise.
• Strong analytical and problem-solving skills with root-cause analysis.
• Ability to collaborate across functions, regions, sites and external partners.
• Strong communication and stakeholder-management skills across a complex global organization.
• Energetic, detail-oriented mindset with ownership and ability to manage multiple priorities.

Responsibilities

• Provide day-to-day Serialization support, monitor systems and processes, and coordinate timely resolution of incidents and exceptions to protect reliable product supply.
• Maintain controls, documentation, evidence and processes to support regulatory compliance, audits and inspections across the Serialization network.
• Connect Supply Chain, Quality, IT, manufacturing sites, logistics partners and service providers to drive consistent incident management, escalations, handovers, processes and KPIs.
• Use operational insights to identify recurring issues, simplify and automate processes, improve efficiency and scalability of the operating model.

Skills

Supply chain experience

Analytical skills

Cross-functional collaboration

Stakeholder management

Problem solving

Ownership

Education

Bachelor’s or Master’s degree in Business Administration, Supply Chain Management, Engineering or related field

Job description

What you will do

Serialized Product Traceability (SPT) is a critical capability that helps protect the integrity of our supply chain and ensure safe, authentic medicines reach every patient, every time.

As a Supply Chain Specialist – Product Traceability, you will be part of the Global Serialization team, supporting the day-to-day operation and continuous evolution of Amgen’s Serialization and Track & Trace capabilities. You will work across functions, regions and external partners to resolve operational issues, strengthen compliance, improve processes and enable reliable product supply. You will have the opportunity to work in a highly interconnected environment, combining operational execution with problem solving and continuous improvement. You will help ensure that Serialization remains robust, responsive and ready to support Amgen’s future growth and evolving regulatory landscape.

Let’s do this. Let’s change the world.

In this vital role, you will cover

• 1. Operational Support & Responsiveness Provide day-to-day Serialization support, monitor systems and processes, and coordinate timely resolution of incidents and exceptions to protect reliable product supply.
• 2. Compliance & Inspection Readiness Maintain effective controls, documentation, evidence and processes to support regulatory compliance, audits and inspections across the Serialization network.
• 3. End-to-End Coordination & Standardization Connect Supply Chain, Quality, IT, manufacturing sites, logistics partners and service providers, driving consistent incident management, escalation, handovers, processes and KPIs across the global organization.
• 4. Continuous Improvement & Future Readiness Use operational insights and data to identify recurring issues, simplify and automate processes, improve efficiency and strengthen the scalability and resilience of the Global Serialization operating model.

Win What we expect of you

We are all different, yet we all use our unique contributions to serve patients. We are looking for a collaborative and proactive Serialization professional who can connect people, understand complex processes and turn operational challenges into practical solutions.

We are looking for someone who has

• A Bachelor’s or Master’s degree in Business Administration, Supply Chain Management, Engineering or a related field.
• Proven experience in Supply Chain, Operations, Manufacturing, Engineering or a similar environment, preferably within a GMP/GDP-regulated industry.
• An understanding of Serialization, Track & Trace and pharmaceutical supply-chain processes, or a strong interest and ability to develop expertise in these areas.
• Strong analytical and problem-solving skills, with the ability to investigate issues, identify root causes and drive resolution.
• The ability to collaborate effectively across functions, regions, sites and external partners.
• Strong communication and stakeholder-management skills, with the confidence to work across a complex global organization.
• An energetic, detail-oriented and highly motivated mindset, with a “can-do” attitude and a strong sense of ownership.
• The ability to manage multiple priorities and deliver effectively in a changing environment.
• Take ownership of incidents and exceptions, investigate the facts, identify root causes and follow issues through to resolution.
• Work carefully with data, documentation and controlled processes in a regulated environment.
• Communicate clearly and confidently with colleagues across functions, regions and external partners.
• Stay organized while managing competing priorities, escalations and handovers.
• Look for practical ways to standardize, simplify and improve processes.
• Show a patient-focused, “can-do” attitude and understand that reliable traceability supports safe and dependable medicine supply.

We expect this person to become a reliable member of the team: learning our processes and systems, responding promptly to operational issues, documenting work accurately and collaborating well with colleagues and partners.

Over time, we’d like them to build deeper subject-matter expertise, spot recurring issues and contribute ideas that make our global operating model more consistent and resilient.

Thrive What you can expect of us

As we work to develop treatments that take care of others, we are equally committed to supporting the growth, well-being and success of our colleagues. At Amgen, you can expect:

• Vast opportunities to learn, develop and grow across our global organization.
• A diverse and inclusive community where colleagues are empowered to bring ideas forward and make an impact.
• A competitive Total Rewards package, including salary, bonus structure, fixed 13th month, holiday allowance and collective health insurance.
• A strong focus on vitality and well-being, with an on-site gym, vitality programs and a restaurant offering healthy food.
• Flexible working arrangements, combining collaboration in the office with the flexibility to work from home.
• The opportunity to work in a global, future-focused environment where your contribution directly supports reliable supply and, ultimately, patients who depend on Amgen medicines.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen