Supervisor Special Processes - Healthcare

Bertelsmann; Gennep; On-site; EUR 29,000 - 46,000; Full time

Benefits offered by this job

Company laptop and phone

Travel allowance

Employee Benefits @ Work

Discounts on gym membership and bike

Job summary

Arvato in Gennep offers a Supervisor role overseeing a high-standard healthcare logistics operation. You will lead a dynamic team, optimize processes, and ensure daily targets are met using state-of-the-art WMS/ERP systems and close collaboration with Team Leaders and Workforce Planning.

The role emphasizes quality, compliance, and continuous improvement in Europe’s advanced logistics environment, with a focus on international customers and operational excellence.

Qualifications

• Leads a logistics operation with quality, compliance and continuous improvement focus.
• At least 1 year of experience as a Supervisor or 2 years as Assistant Supervisor.
• Strong command of English and good analytical skills.

Responsibilities

• Coordinate daily logistics operations and achieve KPIs and targets.
• Lead daily meetings with Assistant Supervisors to review planning and priorities.
• Monitor and optimize processes and identify improvements.
• Manage workforce planning with the Workforce department and ensure staffing efficiency.
• Coach Supervisors and warehouse staff to achieve results.

Skills

Team leadership

English proficiency

Excel

ERP/WMS familiarity

Process improvement

Staff scheduling

Education

MBO or HBO level qualification

Tools

Excel

SAP

ERP/WMS systems

Job description

Take your next career step as a Supervisor at Arvato in Gennep and help drive high-quality healthcare logistics in an international environment.

As a Supervisor, you'll lead a logistics operation where quality, compliance, and continuous improvement are essential. You'll coach your team, optimize processes, and ensure daily operational targets are achieved in one of Europe's most advanced logistics environments.

You'll work in our Healthcare division, supporting international customers with supply chain solutions where accuracy and reliability are critical. Using modern WMS/ERP systems and working closely with Team Leaders and Workforce Planning, you'll play a key role in delivering operational excellence.

YOUR TASKS

As Supervisor, you are responsible for coordinating the daily logistics operation while ensuring KPIs, productivity, and quality targets are achieved. You lead your team throughout the day, identify improvement opportunities, and ensure staffing and operational planning remain aligned with business needs.

• Coordinate the daily logistics processes and ensure operational KPIs and targets are achieved.
• Lead daily operational meetings with Assistant Supervisors to review planning, staffing, performance, and priorities.
• Monitor, control and optimize logistics processes throughout the day while identifying process improvements.
• Manage workforce planning together with the Workforce department and ensure efficient staff scheduling.
• Coach, motivate, and develop Assistant Supervisors and warehouse employees to achieve the best possible results.

Together with several Supervisors, you'll manage a large operational workforce in a collaborative environment focused on continuous improvement and customer satisfaction.

WHAT'S IN IT FOR YOU

Experience matters. But at Arvato, your development doesn't stop. In this role, you'll work with experienced logistics professionals within an environment where continuous improvement, innovation, and personal growth are at the core.

Through our comprehensive learning center and targeted training, you'll have the opportunity to further develop yourself—both professionally and personally.

• A gross monthly salary between €2.607and €4.164 based on 40 hours, depending on your experience;
• 25 vacation days based on a 40-hour week;
• Additional time-off options: Buy up to one extra week of vacation and 3 additional 'sick-free' days;
• A company laptop and phone;
• Travel allowance;
• Employee Benefits @ Work (discounts on various products and services);
• Discounts on your gym membership and bike plan;
• An active employee association with informal activities and team outings.

For this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.

YOUR PROFILE

We're looking for a people-oriented Supervisor who enjoys working in a dynamic logistics environment where leadership, ownership, and continuous improvement go hand in hand.

• MBO working and thinking level with relevant experience or HBO starter;
• At least 1 year of experience as a Supervisor, or at least 2 years as an Assistant Supervisor;
• Good command of the English language;
• Experience with Excel and ERP/WMS systems, preferably SAP;
• Strong analytical skills with the ability to improve operational processes;
• A proactive, people-focused leader who motivates teams and builds strong relationships.

WHAT'S NEXT

Our process is fast and straightforward:

• Phone call with the recruiter;
• First interview on site;
• Online assessment from home;
• Second interview on site;
• Fast feedback.