Store Manager: Drive Growth, Talent & Customer Experience

SUIT SUPPLY; Hoofddorp; On-site; EUR 45,000 - 87,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

Training program

Travel opportunities

Job summary

SUIT SUPPLY in Hoofddorp, Netherlands, is seeking a Store Manager to lead a high-volume team and drive sales while delivering exceptional customer experiences. You will recruit, coach, and develop staff, establish objectives, and ensure visual standards align with brand guidelines.

You will own the store P&L, manage budgets, and collaborate with HR on policies and development. A flexible schedule, including evenings and weekends, is required, with a strong focus on service and team performance.

Qualifications

• Exceptional customer service/clienteling skills.
• Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience.
• Strong leadership skills, able to coach/motivate team.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals.
• Collaborate with training teams to effectively to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience.
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent.
• Own store P&L report and manage budgets (salary, expenses, inventory, etc).
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines.
• Ensure all store standards and operations are to company standards.
• Collaborate with store support departments to effectively utilize company resources.
• Align with Human Resources on company policies, procedures and development planning for store team.

Skills

Customer service

Leadership

Clienteling skills

Communication skills

Flexible schedule

Job description

SUIT SUPPLY in Hoofddorp, Netherlands, is seeking a Store Manager to lead a high-volume team and drive sales while delivering exceptional customer experiences. You will recruit, coach, and develop staff, establish objectives, and ensure visual standards align with brand guidelines.

You will own the store P&L, manage budgets, and collaborate with HR on policies and development. A flexible schedule, including evenings and weekends, is required, with a strong focus on service and team performance.