Staff Officer (Crisis Response Operations - Resilience & Readiness)

Global Roles

Brunssum

Remote

EUR 65,000 - 90,000

Full time

14 days+

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Job summary

Global Roles is seeking a Staff Officer to lead civilian policy and plans enabling civilian staff readiness for Alliance Operations and Missions. You will design education/training for civilians, manage forward civilian offices, and provide expertise in evolving HR strands to support NATO ambitions.

The role requires coordinating with multi-national teams, developing SOPs, and driving digital HR service initiatives, with responsibilities spanning budgeting, recruitment campaigns, and deployment

Qualifications

  • English – good – NATO Standard Language Proficiency 3333 (Listening, Speaking, Reading and Writing) per STANAG 6001.
  • University degree or equivalent in human resources management, business administration, law, social science, public administration or related field.
  • Minimum 4 years’ professional experience executing personnel management.
  • Minimum 2 years’ professional experience in personnel administration.
  • Minimum 2 years’ professional experience in managing readiness and resilience related civilian HR issues.
  • Professional HR experience in a multi-national environment preferred.
  • Experience with digitalization of policy and procedures.
  • Experience with implementing HR policies: translating policies into operational procedures.
  • Knowledge of international labour legislation and labour relations practices (desirable).
  • Experience coordinating professional development, education, and training (desirable).
  • Experience in change management (desirable).
  • Experience in project management (desirable).
  • Completion of relevant courses / training (desirable).

Responsibilities

  • Serve as Civilian Subject matter expert for civilian workforce resilience and readiness.
  • Utilize tools and software for development and oversight of education and individual training for civilians, focusing on e-learning supporting dispersal and reinforcement concepts.
  • Assess readiness requirements including training needs analysis and propose individual training solutions; coordinate with education and training facilities.
  • Develop policies, plans and procedures for resilience, readiness, dispersal and deployment of civilians and mission-employed civilians.
  • Interpret and implement higher HQ policies; collaborate on NATO-wide workgroups.
  • Assist with Civilian Personnel Office(s) deployment or dispersed locations; provide reach-back support for forward civilian HR offices.
  • Coordinate civilian HR readiness expertise and support.
  • Coordinate with subject matter experts on civilian readiness for missions, develop SORs, and act as CO's Technical Representative for equipment.
  • Assist in preparing civilian-related budget submissions for missions, activities, exercises and training.
  • Participate in Working Groups and Joint Operational Planning Groups to advise on civilian employment conditions.
  • Participate in evaluation and staffing of civilian workforce and logistic support requirements at Joint Task Force level.
  • Coordinate with higher HQs and insurance providers on travel, health and repatriation insurance for TDYs/Deployments.
  • Represent operational level HQ regarding policy, resilience insurance and training requirements for civilian employment.
  • Develop options for digitalization of civilian HR service.
  • Hold delegated authority to commit the organization to funding obligations as CHRM.
  • Serve as Functional Area decision authority when directed as CHRM.
  • Participate in exercises as Civilian HR Manager as required.
  • Chair recruitment campaigns for mission related civilian posts when tasked.
  • Fulfil Life Cycle Management responsibilities as part of forward civilian HQ/support office when required.
  • Provide support to same functional area for another HQ with Operational lead.
  • Undertake deployments in support of military operations and exercises, possibly exceeding 30 days up to 183 days in any 547-day period.

Skills

Personnel Management
Personnel Administration
Readiness Management
Resilience Management
Civilian HR Management
HR Policies
Policy Implementation
Digitalization of HR Policies
International Labour Legislation
Labour Relations
Professional Development Coordination
Education and Training Coordination
Change Management
Project Management
NATO Standard Language Proficiency 333

Education

University degree in HR management / business administration / law / social science or related field

Job description

The Staff Officer is responsible for civilian policy and plans related to the readiness of civilian staff to support Alliance Operations and Missions. The role includes developing and coordinating education and training for civilians, managing forward civilian personnel offices, and providing expertise in emerging Human Resources strands to support NATO's ambitions.

Responsibilities
  • Serve as Civilian Subject matter expert for civilian workforce resilience and readiness.
  • Utilize tools and software for development and oversight of education and individual training for civilians, focusing on e-learning supporting dispersal and reinforcement concepts and evolving civilian capabilities.
  • Assess readiness requirements including training needs analysis and propose individual training solutions; coordinate with education and training facilities.
  • Develop operational-level general and mission-specific policies, plans and procedures for resilience, readiness, dispersal and deployment of civilians and mission-employed civilians.
  • Interpret, implement and propose changes to higher headquarter policies; collaborate on NATO wide workgroups.
  • Assist with managing and overseeing Civilian Personnel Office(s) in deployment or dispersed locations; provide reach back support for forward civilian HR/Support offices.
  • Coordinate and provide civilian HR readiness expertise and support.
  • Coordinate with subject matter experts on civilian readiness for missions, develop Statements of Requirements (SORs), and act as Contract Officer’s Technical Representative for equipment.
  • Assist in preparing civilian-related budget submissions for missions, activities, exercises and training.
  • Participate in Working Groups and Joint Operational Planning Groups to advise on civilian employment conditions in and deployment to AOMs.
  • Participate in evaluation and staffing of civilian workforce and logistic support requirements at Joint Task Force level.
  • Coordinate with higher HQs and insurance providers on travel, health and repatriation insurance for TDYs/Deployments.
  • Represent operational level HQ regarding policy, resilience insurance and training requirements for civilian employment.
  • Develop options for digitalization of civilian HR service.
  • Hold delegated authority to commit the organization to funding obligations as Civilian Human Resources Manager (CHRM).
  • Serve as Functional Area decision authority when directed as CHRM.
  • Participate in exercises as Civilian HR Manager as required.
  • Chair recruitment campaigns for mission related civilian posts when tasked.
  • Fulfil Life Cycle Management responsibilities as part of forward civilian HQ/support office when required.
  • Provide support to same functional area for another HQ with Operational lead.
  • Undertake deployments in support of military operations and exercises, and/or TDY assignments within and outside NATO boundaries, possibly exceeding 30 days up to 183 days in any 547-day period.
Requirements
  • English – good – NATO Standard Language Proficiency 3333 (Listening, Speaking, Reading and Writing) in accordance with NATO standard agreement (STANAG) 6001.
  • University Degree or equivalent in human resources management, business administration, law, social science, public administration or related field/discipline (equivalent is Higher Secondary Education AND completed advanced vocational training in relevant field leading to a professional certification or accreditation).
  • Minimum 4 years’ professional experience executing personnel management.
  • Minimum 2 years’ professional experience in personnel administration.
  • Minimum 2 years’ professional experience in managing readiness and resilience related civilian HR issues.
  • Professional HR experience related to non-permissive environments preferably in a multi-national environment.
  • Experience with digitalization of policy and procedures.
  • Experience with implementing Human Resource Management policies: translating policies into operational procedures and implementing the procedures.
  • Knowledge of international labour legislation and labour relations practices (desirable).
  • Experience in coordinating professional development, education, and (individual) training (desirable).
  • Experience in change management (desirable).
  • Experience in project management (desirable).
  • Completion of relevant courses / training (desirable).
Skills
  • Personnel Management
  • Personnel Administration
  • Readiness Management
  • Resilience Management
  • Civilian HR Management
  • Human Resource Management Policies
  • Policy Implementation
  • Digitalization of HR Policies
  • International Labour Legislation
  • Labour Relations Practices
  • Professional Development Coordination
  • Education and Training Coordination
  • Change Management
  • Project Management
  • NATO Standard Language Proficiency 3333
Languages

English

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