Specialist

ChannelEngine; Leiden; On-site; EUR 70,000 - 95,000; Full time

Job summary

ChannelEngine in Leiden, Zuid-Holland, Netherlands, is seeking an AI & Workflow Transformation Specialist to join the Automation & AI Team. You will map processes, identify bottlenecks, and re-engineer workflows using automation and AI, delivering hands-on solutions rather than backlogs.

You will work with department heads across Sales, Marketing, Customer Success and Finance, embedding automation using Zapier, n8n, Make, and custom APIs to reduce manual work and improve data accuracy, owning

Qualifications

• Practical experience designing and deploying automation workflows.
• Ability to translate business problems into automation opportunities.
• Experience connecting multiple systems via APIs.

Responsibilities

• Map processes with department heads to identify bottlenecks and redesign scalable workflows.
• Embed automation and AI into daily operations using tools like Zapier, n8n, Make, and APIs.
• Build and own end-to-end solutions from discovery to implementation.
• Collaborate cross-functionally to ensure data accuracy and efficiency.

Skills

Automation design

API integration

Problem solving

Cross-functional collaboration

Tools

Zapier

n8n

Make

Job description

Omschrijving functie

AI & Workflow Transformation Specialist - ChannelEngine - Leiden, Zuid-Holland, Netherlands - 17 april 2026 - Op locatie - - Fulltime AI & Workflow Transformation Specialist As AI & Workflow Transformation Specialist at ChannelEngine, you'll join the Automation & AI Team reporting to the Chief of Staff. You solve real problems across the organisation by mapping processes, uncovering bottlenecks, and re-engineering wor... As AI & Workflow Transformation Specialist at ChannelEngine, you'll join the Automation & AI Team reporting to the Chief of Staff. You solve real problems across the organisation by mapping processes, uncovering bottlenecks, and re-engineering workflows using automation and AI. This is hands-on work - you build and test solutions yourself, not manage a backlog or analyse data from a distance.

What you'll do -

• Work closely with department heads in Sales, Marketing, Customer Success, and Finance to map their processes, identify bottlenecks, and redesign workflows that scale
• Embed automation and AI into daily operations using tools like HubSpot, Zapier, n8n, and custom APIs to reduce manual work and improve data accuracy
• Build your own backlog by spending time with teams, spotting opportunities, and prioritising high-impact improvements
• Take ownership of end-to-end solutions - from discovery through testing and implementation

What you bring -

• Hands-on experience building and deploying automation solutions (Zapier, n8n, Make, or similar platforms)
• Comfort working with APIs and connecting systems; some scripting or technical background is a plus
• Problem-solving mindset - you enjoy digging into process details and aren't afraid of technical challenges
• Ability to work cross-functionally and translate business problems into automation opportunities