Spare Parts & Logistics Coordinator

NACOS Marine; Netherlands; On-site; EUR 35,000 - 50,000; Full time

Job summary

NACOS Marine is seeking a Spare Parts Administrator to join our Hamburg team. You will coordinate end-to-end spare parts orders, ensure accuracy, track shipments, and maintain documentation to support timely delivery.

You will collaborate with Procurement, Warehouse, Logistics, Finance and customers, delivering excellent service in a fast-paced maritime setting. Strong English, organizational skills and SAP/CRM familiarity are valued.

Qualifications

• High school diploma or equivalent; degree in Business, Supply Chain, Engineering is an advantage.
• Experience in customer service, order administration or spare parts coordination.
• Strong English communication, both written and spoken.
• Excellent organization and ability to manage multiple priorities.
• Customer-focused mindset with problem-solving and teamwork.
• Basic technical understanding to handle customer inquiries.
• Experience with SAP, CRM systems, and Microsoft Office is an advantage.
• Knowledge of maritime industry and NACOS Marine products is a plus.

Responsibilities

• Process and coordinate spare parts orders from receipt through delivery, ensuring accuracy.
• Verify order details and coordinate with Procurement, Warehouse, Logistics, and Finance for timely fulfillment.
• Monitor order progress, provide customers with updates, and resolve shipping or documentation issues.
• Prepare and maintain accurate order documentation, including invoices and shipping documents.
• Monitor accounts receivable and support follow-up activities where required.
• Deliver excellent customer service while building relationships with stakeholders.
• Identify opportunities to improve spare parts processes and optimize workflows.

Skills

Customer service

Order administration

Spare parts coordination

Communication

Organization

Education

High school diploma

Business/Supply Chain related degree (advantage)

Tools

SAP

CRM systems

MS Office

Job description

NACOS Marine is seeking a Spare Parts Administrator to join our Hamburg team. You will coordinate end-to-end spare parts orders, ensure accuracy, track shipments, and maintain documentation to support timely delivery.

You will collaborate with Procurement, Warehouse, Logistics, Finance and customers, delivering excellent service in a fast-paced maritime setting. Strong English, organizational skills and SAP/CRM familiarity are valued.