Fulfilment Site Lead (Automated FC)

Picnic Technologies

Utrecht

On-site

EUR 80,000 - 100,000

Full time

14 days+

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Job summary

A leading grocery technology firm in Utrecht is seeking a Site Manager (Automated FC) to lead their automated warehouse operations. This role requires an experienced leader with over 10 years in operations and significant experience managing large teams in automated settings. The candidate will oversee performance, safety, and operational standards, driving continuous improvement and fostering team accountability. Excellent communication skills in both Dutch and English are essential, as is a strong data-driven approach to decision making. The position is full-time and offers a dynamic work environment.

Qualifications

10+ years of experience in operations, including 3–5 years leading multi-shift teams of 300+ FTEs.
Hands-on leadership in high-volume, automated fulfilment or production environments.
Excellent communication skills in Dutch and English.

Responsibilities

Lead, coach and develop a team of supervisors and managers.
Drive a culture of execution and accountability.
Set direction for day-to-day operations while ensuring performance, safety, and quality.
Implement continuous improvement using data and Lean principles.

Skills

Team leadership

Operational maturity

Continuous improvement

Lean principles

Data-driven decision making

Excellent communication

Education

Bachelor’s or Master’s degree in logistics, engineering, business, or a related field

Job description

Site Manager (Automated FC) – Picnic Technologies

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In a nutshell: At Picnic, we’re transforming the way people buy groceries, combining advanced automation with a people-first approach. To strengthen our fulfilment operations, we’re looking for an experienced Site Lead to take full responsibility for one of our automated warehouses in Utrecht. In this key leadership role, you’ll oversee a large and diverse team of 500–1000 colleagues in a high-throughput, automated fulfilment center that processes around 100k weekly deliveries. You’ll lead operations supported by advanced material-handling systems and data-driven processes, with a strong focus on developing people, building capable teams, and shaping a mature, high-performing site that supports sustainable growth.

Tricks of the trade

Lead, coach and develop a team of supervisors, operations managers, value stream leads, and support functions: enabling large and diverse teams to reach their full potential.

Drive a culture of execution, where every day counts, complacency has no place, and the site is treated as your own kitchen: clean, organized, and running efficiently.

Set the direction for day-to-day operations, building operational maturity and ensuring performance, safety, and quality standards are met, while owning business continuity and crisis management.

Create a culture of ownership and accountability, where people take pride in delivering results and supporting one another.

Drive continuous improvement, applying Lean principles and using data, experience, and team insights to identify opportunities and implement effective solutions.

Collaborate closely with the last-mile teams, central operations, analysts and colleagues at other sites in Germany and France to ensure seamless end-to-end performance.

Lead by example on the floor: visible, approachable, and focused on long‑term operational maturity.

We’re looking for

Bachelor’s or Master’s degree in logistics, engineering, business, or a related field.

10+ years of experience in operations, including 3–5 years leading large, multi-shift teams of 300+ FTEs.

Hands‑on leadership experience in high-volume, automated or semi-automated fulfilment or production environments, managing high SKU complexity.

Proven hands‑on leader with a calm, pragmatic style, able to build engagement, trust, accountability, and inspire confidence and cooperation.

A results-driven mindset with clear ownership and a strong bias for action in fast-paced environments.

Demonstrated success in lean operations and continuous improvement, bringing structure and stability, while maintaining agility and focus on daily improvement.