Service Sales Manager

Vestas; Arnhem; On-site; EUR 90,000 - 120,000; Full time

Job summary

Vestas, a global wind energy leader, seeks a Service Sales Manager to drive service contracts, renewals, and upsell opportunities across UK, Ireland and Benelux. You will build strong customer relationships and act as the main commercial contact for service activities.

The role requires a track record in sales or account management, expertise in contract negotiations, and the ability to develop value propositions.

Qualifications

• Bachelor’s degree or equivalent professional experience in a related field.
• Proven sales or account management experience with service-based business models.
• Strong contract management and negotiation capabilities.
• Ability to develop customer value propositions and solutions.
• Experience with CRM systems, preferably Salesforce.

Responsibilities

• Build and maintain strong customer relationships as the primary commercial contact for service activities.
• Achieve service sales targets through new contracts, renewals, upselling, and growth within accounts.
• Develop account strategies aligned with customer needs and long-term goals.
• Identify and convert opportunities for value-added services to maximize contract scope.
• Collaborate with sales, operations, technical, legal, and finance teams to deliver service solutions.
• Lead commercial negotiations for service agreements while managing risk.
• Monitor market trends and competitor activity to refine sales strategies.

Skills

Sales management

Account management

Contract negotiations

Value propositions

Cross-functional collaboration

CRM (Salesforce)

English fluency

Microsoft Office

Language skills (Dutch/French/German)

Education

Bachelor’s degree in Engineering, Business, Economics, or related field

Tools

Salesforce

Excel

Word/Outlook/PowerPoint

Job description

Do you have experience of working as a Sales Manager? Then Vestas has an opportunity for you!

Region NCE and Global Offshore > NCE > Service Account Mgmt. UK, Ireland & Benelux

Vestas is the energy industry's global partner on sustainable energy solutions. We specialise in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. The Northern and Central Europe (NCE) North-West Service Commercial team is responsible for service-related commercial topics across UK, Ireland and Benelux onshore markets. We build strong customer relationships, manage accounts, create value propositions, and negotiate service contracts and aftermarket products. We are accountable for delivering profitable growth in line with our commercial strategy. We now seek a Service Sales Manager to join our team.

Responsibilities

• Build and maintain strong customer relationships, acting as a trusted advisor and primary commercial contact for service-related activities
• Own and deliver service sales targets through new contracts, renewals, upselling opportunities, and new business growth within assigned accounts
• Develop and execute account strategies that align with customer needs, operational performance, and long-term partnership goals
• Identify, develop, and convert opportunities for value-added services to maximise contract scope and commercial performance
• Collaborate closely with sales, operations, technical, legal, and finance teams to ensure successful delivery of service solutions and commitments
• Lead commercial negotiations for service agreements, ensuring competitive offerings while effectively managing risk
• Monitor market trends, competitor activity, and customer feedback to continuously refine sales strategies and enhance service propositions

Qualifications

• Bachelor’s degree in Engineering, Business, Economics, or a related discipline, or equivalent professional experience
• Proven experience in sales and/or customer account management, ideally within services, aftersales, turbine sales, or long-term service-based business models
• Demonstrated entrepreneurial mindset with the ability to develop customer value propositions and deliver value-engineering solutions
• Strong experience in contract management and commercial negotiations
• Proven ability to build long-term customer relationships and develop mutually beneficial, win-win solutions
• Knowledge of the wind energy, renewable energy, power generation, or related sectors would be highly advantageous
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with experience using Salesforce and fluency in English; additional Dutch, French, or German language skills are desirable

Competencies

• Ambitious, driven, and inquisitive professional with strong business acumen and a proactive approach to achieving results
• Customer-focused with proven sales capabilities and a solution-oriented mindset that delivers value for clients
• Demonstrated ability to manage multiple priorities and projects while effectively engaging a wide range of stakeholders
• Excellent written and verbal communication skills, with the confidence to deliver impactful presentations
• Strong commercial awareness with a sound understanding of cost management, profitability, and risk mitigation
• Highly organised and methodical, with experience using CRM platforms such as Salesforce to manage customer engagement and sales activities
• Flexible and willing to travel as required, typically 1 to 3 days per week, to support customer relationships and business objectives

What We Offer

We offer an exciting job with excellent opportunities for professional and personal development in a dynamic, high performing, international work environment in the renewable and sustainable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions.

Additional Information

Your work location will be in GB, Edinburgh or NL, Arnhem.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

All inquiries are treated confidentially.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.