Service Engineer (Radar Systems)

Qabird; Den Haag; On-site; EUR 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive pension plan

30 days of paid holiday leave

Training and certification opportunities

Commuting allowance

High-quality work equipment

Job summary

A leading radar technology company in the Netherlands is seeking an S&S Service Engineer to install and support radar systems globally. This role requires strong hands-on technical skills, excellent problem-solving abilities, a valid driver's license, and readiness to travel extensively. The ideal candidate has a degree in Mechanical or Electrical Engineering and experience in electromechanics. Join a fast-growing team committed to innovation and customer success.

Qualifications

• Over 3-5 years of hands-on experience in electromechanics or systems installation.
• Valid driver's license (B category) is a must.
• Strong knowledge of mechanical and electrical systems.

Responsibilities

• Install and configure radar systems for customers worldwide.
• Conduct preventive maintenance and troubleshoot issues.
• Maintain detailed service reports and documentation.

Skills

Hands-on electromechanics experience

Strong problem-solving skills

Excellent communication

Ability to work independently

Education

BA or MBO degree in Mechanical or Electrical Engineering

Job description

Deliver excellence worldwide - installing, maintaining, and ensuring customer success!

As a S&S Service Engineer, you will combine hands-on technical expertise with customer focus to provide comprehensive installation, maintenance, and support services for our radar systems. You will be responsible for installing and configuring systems at customer locations worldwide, performing preventive maintenance, troubleshooting issues, and ensuring our customers' operations run smoothly and safely. Your role will be essential in building strong customer relationships and maintaining the highest standards of service quality.

Responsibilities

• System Installation & Configuration – Install and configure radar systems for customers worldwide. Perform on-site testing and initial calibration to verify that installations meet technical specifications and operate properly. Collaborate with Project Management teams during the design and planning phase to advise on optimal radar installations at customer premises.

• Preventive Maintenance & Troubleshooting – Conduct scheduled preventive maintenance to avoid potential breakdowns and document all maintenance activities and service records. Address on-the-spot issues, diagnose malfunctions, analyze root causes of failures, and repair or replace faulty components, parts, or software as needed, working together with the Systems Team.

• Service Documentation & Reporting – Maintain detailed service reports, including diagnostics, repairs performed, and parts used. Provide valuable feedback to the engineering team based on field experiences to drive continuous improvement and product development.

• Sub-contractor Management & Compliance – Manage sub-contractors on location and ensure compliance with service contracts, warranties, and quality standards. Maintain professional relationships with customers, resellers, and external stakeholders across all locations and cultures.

Requirements

• BA or MBO degree in Mechanical Engineering, Electrical Engineering, or a related technical field

• Dutch/EU national with excellent Dutch skills (C1+ level)

• Over 3-5 years of hands-on experience in electromechanics, system installation, maintenance, or repair roles with strong knowledge of mechanical, electrical, and software systems

• Valid driver's license (B category) – a must; preferably also trailer license (BE)

• Strong knowledge of mechanical, electrical, and software systems with excellent problem-solving and troubleshooting skills

• Structured and independent working style with attention to detail, creativity, and the ability to work effectively both independently on location and as part of a team

• Assertive and adaptable with a hands-on mindset and willingness to roll up your sleeves

• Excellent communication and interpersonal skills with the ability to effectively interact with customers, internal teams, and external stakeholders across different cultures and backgrounds

• Fluency in both spoken and written English; knowledge of Dutch is considered an asset

• Knowledge of radar systems is beneficial but not required

• Willingness to travel extensively (up to 55% business travel required)

Additionally, depending on the role and its responsibilities we may request a certificate of conduct (VOG) before or during the employment period. We appreciate your understanding and cooperation in this matter

N.B. All applicants, we realize that this is quite the list and people come with various levels of experience. Don't be afraid to apply even if you feel you don't meet every desired skill. Our mission is a journey and there's plenty to learn on the way!

But of course, you should identify with our core values: We trust, We own it & We aim high.

What's in for you

• Working for a Great Place to Work certified company;

• Comprehensive pension plan;

• Commuting allowance;

• 30 days of paid holiday leave (with the possibility to buy 3 additional days);

• Opportunities to develop your skills even further through training and certifications;

• High quality laptop/desktop, monitor, noise cancelling headphones, and any other equipment necessary for your role;

• An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!

Robin is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.

We’re growing. Fast. In fact, we are one of the top 10 fastest‑growing companies in the Netherlands. But despite this growth, we stay true to our core values of trust, ownership and aiming high. At Robin, you don’t join just a team. You join a collective of bright minds driven by the belief that ‘doing things better’ is a continuous challenge.

Want to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning?

You’ll fit right in, we’re saving you a seat.