Senior Service Engineer

Synchron; Netherlands; Remote; EUR 39,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Informal professional environment

Job summary

Synchron Lab Automation is seeking a Senior Service Engineer to install, commission, maintain, and optimize machines and complete systems at customer sites and in our Breda workshop. The role links our engineering work with customers to ensure safe, compliant, and reliable operation across mechanical, electrical, and software domains.

The position requires a proactive, independent attitude with a strong focus on quality, safety, and customer satisfaction, plus Dutch and English language skills.

Qualifications

• MBO Level 4 or equivalent with HBO experience in Mechatronics/Mechanical/Electrical Engineering or related field.
• Fluent Dutch and English communication skills are required.
• Strong problem-solving and customer-facing capabilities.

Responsibilities

• Install and commission machines, modules, and complete systems at customer sites.
• Configure, test, and validate mechanical, electrical, and software systems.
• Perform FAT, SAT, commissioning, and system validation with customers.
• Provide remote and on-site technical support and mentoring to junior engineers.

Skills

Independent working

Dutch language

English language

Problem solving

Customer focus

Education

MBO Level 4

HBO level experience

Job description

# Senior Service EngineerApply now### In a nutshell* Location Breda* Employment 40* Experience MBOAs a Senior Service Engineer at Synchron Lab Automation, you will be responsible for installing, commissioning, maintaining, and optimizing machines, modules, and complete systems developed by our Engineering department. You act as the independent technical link between our organization and our customers, ensuring that all systems operate reliably, safely, and according to specifications.You will work both on-site at customer locations and from our workshop, dealing with a wide range of technologies in machine building, mechatronics, electrical engineering, and industrial automation. We specialize in laboratory automation, and you will play a key role in ensuring the availability and reliability of our customers’ installations. This role requires a professional attitude, adherence to safety regulations, and a customer-focused approach.## Responsibilities### GeneralYour responsibilities include:* Independently installing and commissioning machines, modules, and complete systems at customer sites.* Configuring, testing, and validating mechanical, electrical, and software systems.* Performing functional acceptance tests and supporting customers during system handovers.* Adjusting, calibrating, and optimizing systems to achieve maximum performance and reliability.* Supporting the Production and Engineering teams in transferring new systems to the Service organization.* Supporting and mentoring junior engineers.### Maintenance, Support & ServiceYou will also be responsible for:* Performing preventive and corrective maintenance on existing installations.* Diagnosing and resolving mechanical, electrical, and control system faults.* Replacing and refurbishing components and modules.* Performing FAT, SAT, commissioning, and system validation.* Analyzing recurring faults and proposing structural improvements, including problem analysis at system level.* Carrying out software, firmware, and system updates.* Documenting completed work and reporting findings to customers and internal stakeholders.* Advising customers on system maintenance, operation, and potential improvements.## What We're Looking For* A minimum of MBO Level 4 (vocational education), combined with demonstrable relevant experience at HBO level, in Mechatronics, Mechanical Engineering, Electrical Engineering, or a related field.* A proactive and independent working attitude with strong attention to detail.* Good communication skills in both Dutch and English are essential; knowledge of additional languages is considered an advantage.* As a Senior Service Engineer, you will serve as an important technical point of contact for both customers and colleagues. This includes providing telephone and remote technical support for troubleshooting and technical inquiries.* You will regularly collaborate with our Engineering team to develop and implement technical modifications and system upgrades.* You are technically self-sufficient and require little to no support when resolving routine faults. You are able to systematically analyze a problem and determine whether its root cause is mechanical, electrical, software-related, or system-related.* You will be called upon when a problem cannot be resolved using standard procedures. You must be able to independently diagnose and resolve such issues while maintaining an overview of the complete system.## What We Offer* A full-time position of 40 hours per week.* A gross monthly salary between €3,500 and €5,000, based on a 40-hour workweek and depending on relevant experience.* An informal yet professional working environment within a committed and growing team.## Interested?Send your CV and motivation letter to Wim van Haeringen at [e-mail], or call us on [phone].If you have any questions about the position, please feel free to contact us directly.