Senior Sales Operations Manager

ViCentra B.V.; De Meern; Hybrid; EUR 70.000 - 90.000; Full time

Job summary

A MedTech innovator in Utrecht is seeking a Senior Commercial Leader to develop global strategies and drive market expansion. The candidate should have extensive experience in commercial roles, strong analytical skills, and fluency in Dutch and English. This position offers a hybrid work environment, emphasizing a customer-first mindset and innovative collaboration culture.

Benefits

Creative freedom

Supportive teamwork

Impactful work in MedTech

Qualifications

• Proven senior experience in commercial roles.
• Experience preferably in a Class II medical devices company.
• Strong understanding of budgeting and commercial KPIs.

Responsibilities

• Lead global and local commercial strategies.
• Deliver business analytics and oversee performance management.
• Drive distributor planning and market expansion.

Skills

Strong analytical capabilities

Numerical & Reporting Affinity

Excellent interpersonal skills

Fluency in Dutch and English

Education

Bachelor's degree in business or a similar field

Tools

Excel

CRM tools

Job description

Overview

📣 Join ViCentra (home of Kaleido) – Empower Bold Change in MedTech

📍 Location: Utrecht | 💼 Hybrid

🌍 Making Every Move Matter

At ViCentra, home of Kaleido, we’re on a mission to redefine what’s possible in diabetes care. We combine technological innovation with human-centered design to empower people with more freedom, confidence, and life on their terms. Our values: Be Bold, Build Trust, Focus on the Customer and Deliver Excellence drive everything we create and every decision we make.

We believe that when ambition meets purpose, remarkable things happen. If you thrive in a space where ideas accelerate, challenges spark growth, and making a difference is the goal, ViCentra is your next great adventure. 🚀

What You’ll Take On

Commercial Strategy & Leadership

Lead the development and execution of global and local commercial strategies, including go-to-market and distribution plans. Facilitate global commercial leadership meetings, prepare strategic business cases, resolve commercial challenges, and support key partnerships.

Analytics, Forecasting & Performance Management

Deliver business analytics and country reviews, oversee commercial reporting and controlling, and provide accurate demand forecasts. Collaborate with Finance to ensure performance tracking and budget alignment.

Distributor Management & Market Expansion

Drive distributor planning by identifying new channels, onboarding partners, and executing market-specific distribution strategies. Maintain strong distributor relationships, manage inventory levels, and implement return-minimizing strategies.

Contract & Pricing Oversight

Monitor reimbursement and market access principles, support contract negotiations, manage pricing strategies to balance competitiveness and margins, and maintain country-level price lists.

Operational Support & Tools

Act as the global contact for country operations, gather requirements for commercial tools (e.g. CRM, reporting), and ensure commercial policies and SOPs are current.

Project Leadership

Lead or contribute to cross-functional commercial projects, representing commercial strategy in initiatives such as product launches.

What You Bring

• A bachelor\'s degree in business or a similar field is required.
• Proven senior experience in commercial roles such as sales, marketing, or business development.
• Strong analytical capabilities combined with solid financial acumen.
• Analytical & Problem-Solving Skills: Ability to assess processes & data, identify trends, and provide actionable insights.
• Numerical & Reporting Affinity: Comfortable working with numbers and generating detailed reports in Excel and CRM tools.
• Proficiency in AI-powered tools to enhance commercial performance.
• Strong understanding of budgeting, forecasting, and commercial KPIs.
• Experience with multi-channel sales and/or distribution partnerships.
• Experience in cross-functional coordination and execution.
• Exposure to international markets preferred.
• Excellent interpersonal, listening and communication skills.
• Fluency in Dutch and English, written and verbal. Residing in the Netherlands.
• Experience preferably within a Class II medical devices company.
• Experience within the diabetes sector is highly preferred.

Life at ViCentra

Working at ViCentra, home of Kaleido, means joining a team defined by:

• Courage to create: We experiment, challenge norms, and learn fast.
• Trust above all: Integrity, honesty, and openness shape our relationships.
• Customer-first mindset: Every idea is measured by the impact on those we serve.
• A drive for excellence: We hold ourselves to the highest standard because lives depend on it.
• Our days move fast, fueled by curiosity, diverse perspectives, and a love for collaboration. Here, you can shape and be shaped by groundbreaking work in MedTech.

Grow With Purpose

• Harness your talent for a mission that truly matters.
• Enjoy creative freedom, supportive teamwork, and room to lead initiatives.
• Make a direct impact in people’s lives, today and into the future.
• Be surrounded by innovators who challenge and cheer you on.

Every Journey Starts Somewhere — Make Yours Count Here

We believe a powerful team is built on unique backgrounds and points of view. If this opportunity excites you but you’re unsure if you fit every bullet, we want to hear your story. At ViCentra, it’s your potential and passion that catch our eye.