Senior Risk Manager IT, Transformation & Outsourcing

Serena BV; Netherlands; Presencial; EUR 110.000 - 150.000; Jornada completa

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Competitief salaris

Formele ontwikkelingsbudget EUR 1.000/

Goede werk‑/privébalans

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Deelnemen aan tech seminars en events

Descripción de la vacante

International Card Services (ICS) zoekt een ervaren Senior Risk Manager IT, Transformation, Outsourcing en Third‑party Risk Management. Je beheert risico’s binnen een belangrijke transformatie, met nadruk op outsourcings‑ en TPRM‑activiteiten en rapporteert aan de Head of IT Risk.

Je fungeert als senior risicopartner voor het programmaleiderschap en belangrijke stakeholders en levert tijdige, onderbouwde risicoadvies en governance‑voorbereiding.

Formación

• Significante ervaring in IT‑ & cyberrisico, operationeel risico, technologische risico’s of non‑financieel risicomanagement.
• Bewezen ervaring met grote en complexe transformatieprogramma’s.
• Sterke kennis van outsourcen, risk management van derden en operationele veerkracht.
• Ervaring met migraties van technologie, grootschalige verandertrajecten of overgenomen diensten.
• Vaardigheid in het beoordelen van migratierisico’s inzake gegevensintegriteit, interfaced continuïteit en transactieprocessen.
• In staat risico’s strategisch, operationeel, technologisch en reglementair integraal te beoordelen.
• Zelfvertrouwen om senior stakeholders en programmaleiders constructief uit te dagen.
• Sterke stakeholder‑managementvaardigheden over business, technologie, risk, legal en leveranciers.
• Kennis van relevante regelgeving (bijv. DORA, EBA Outsourcing, GDPR) is een sterke plus; ervaring met betaalinfrastructuur, cloud en API‑gedreven tech is een plus.
• Goede beheersing van Engels en Nederlands, mondeling en schriftelijk.

Responsabilidades

• Leid en coördineer levering van risicodoelstellingen langs transformatie‑ en outsourcingsmijlpalen, gericht op ICT‑ en derde partijen risico’s.
• Identificeer, beoordeel en beperk risico’s in ontwerp, implementatie, migratie en transitie naar business‑as‑usual.
• Vertaal risicobereidstelling en regelgeving naar duidelijke voorwaarden en acties.
• Lever het geüpdatete governing framework om de outsourcingsrelatie te beheren over de volledige contractscope.
• Zorg voor afstemming met outsourcing, operationele veerkracht en reglementaire verplichtingen.
• Geef onafhankelijk, constructieve uitdaging aan programmamanagement, leveranciers en governance‑organen.
• Bevorder toezicht op het evoluerende risicoprofiel en uitvoer van mitigaties plannen.
• Escaleer materiële risico’s, control gaps en afhankelijkheden tijdig.
• Lever risico‑advies over acceptatie, prioriteiten en governance‑gereedheid voor beslissingen.
• Coördineer risico-inbreng van IT Risk, Operational Risk, Security, Compliance, Legal, Procurement, Privacy en BCM.
• Lever risicoinzichten en rapportages ter ondersteuning van tijdige besluitvorming.
• Introductieprogramma vendor risk management voor ISC risk team en ISC business owners.

Conocimientos

IT & Cyber risk

Operationele risico

Third‑party risk management

Outsourcing

Regulatory vereisten

Stakeholder management

Data-integrity risico

Cloud en API-technologieën

Engels & Nederlands

Descripción del empleo

Beschrijving

In het kort

International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own bank license. On the one hand we are a payment service provider, on the other we are a market leader in issuing credit cards in the Netherlands. We have been issuing, promoting, administering, and processing payments of Visa and Mastercard credit cards for over 30 years.  ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients.

Are you an experienced risk professional who can help control risk in a major transformation programme? Do you combine independent challenge with a hands‑on, delivery‑focused mindset? Then this role could be for you.

Je werk

As Senior Risk Manager IT, Transformation, Outsourcing and Third‑party Risk Management (TPRM), you are responsible for risk management within one of IC S’s major transformation programmes, with a strong focus on outsourcing and TPRM. You ensure that material risks are identified, challenged, mitigated and escalated throughout the transformation lifecycle.

You act as a senior risk partner to programme leadership and key stakeholders. You provide clear challenge and advise on readiness for governance decisions.

You will report directly to the Head of IT Risk.

Your Responsibilities

• Drive and coordinate the delivery of agreed risk outcomes across key transformation and outsourcing milestones, with focus on ICT and Third‑party risks.
• Identify, assess and mitigate risks across design, implementation, migration and transition to business‑as‑usual.
• Translate risk appetite and regulatory requirements into clear conditions and actions.
• Deliver updated control framework to manage the outsourced relationship for the full scope of the contract.
• Ensure alignment with outsourcing, operational resilience and regulatory obligations.
• Provide independent, constructive challenge to programme management, vendors and governance bodies.
• Maintain oversight of the programme’s evolving risk profile and drive timely execution of risk mitigation plans.
• Escalate material risks, control gaps, dependencies and unresolved conditions in a timely manner.
• Prepare and provide risk advice on risk acceptance, remediation priorities and readiness for key governance decisions, supporting the Risk MT in Board‑facing decision‑making preparation.
• Coordinate risk input from IT Risk, Operational Risk, Security, Compliance, Legal, Procurement, Privacy and BCM.
• Deliver risk insights and reporting that support timely and informed decision making.
• Induction program on vendor risk management for ISC risk team and ISC business owners.

Werkomgeving

Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: a solid reason to choose ISC.

Our credit cards can be used worldwide to pay at more than 46 million addresses and in any currency. In the Benelux there are now about 2.7 million people with a credit card issued by ISC.

In our view, reliability, security, and carefree payment should go hand in hand. We unburden our customers when it comes to payment solutions. And offer them the opportunity for carefree payments everywhere. In this way we contribute to a safer society and increase confidence in our financial institutions.

The culture within ISC can be described as family‑oriented, helpful, people‑oriented, and service oriented.

Our core values are:

• Courage
• Care
• Collaboration

Je profiel

You are an experienced risk professional who combines independent oversight with a pragmatic, delivery‑focused approach. You challenge where needed, engage where necessary and take responsibility for driving high‑quality risk input and follow‑up.

You bring:

• Significant experience in IT & Cyber risk, operational risk, technology risk or non‑financial risk management.
• Proven experience working in large and complex transformation programmes.
• Strong knowledge of outsourcing, third‑party risk management and operational resilience.
• Experience with technology migrations, major change initiatives or outsourced service transitions.
• Experience in assessing migration risks related to data integrity, interface continuity, transaction processing and reconciliation.
• The ability to assess strategic, operational, technology, cyber, regulatory and contractual risks in an integrated manner.
• The confidence to challenge senior stakeholders and programme leadership constructively.
• Strong stakeholder management skills across business, technology, risk, legal and vendor organisations.
• The ability to translate complex risks into clear decisions, conditions and actionable mitigation measures.
• Strong ownership in driving agreed risk outcomes and the ability to deliver results through stakeholders.
• Experience in the financial services sector, third party assurance and knowledge of relevant regulatory requirements are considered a strong advantage (e.g. familiarity with DORA, EBA Outsourcing Guidelines, GDPR). Also experience with modern payment infrastructure, large‑scale transaction processing, cloud and API‑driven technologies is a strong plus.
• Good understanding of both English and Dutch, spoken and written.

Wij bieden

ICS strives to be a good employer for its employees. Because we have high expectations from you, you can also expect a lot from us. Employees experience a very pleasant working atmosphere within ISC and feel strongly connected to the organization. If you come and work for us, we offer you:

• Has strong alignment with and exposure to the CRO Cyber & IT organisation at group level, offering broad development opportunities and future career prospects across the organisation.
• The opportunity to bring out the best in yourself, with plenty of opportunities to grow personally and professionally.
• A good work and life balance, for example the opportunity to pro‑actively work on your vitality and fitness.
• A competitive salary based on a 36‑hour workweek.
• A personal development budget of EUR 1.000 per year, chances to visit tech seminars and events.
• Required investments to boost your personal skills and progress your career.
• You can find more information about our employment conditions and salary scales in our Agreement (CLA), which applies to this vacancy.

Jouw Toekomst: Inclusief, Innovatief en Duurzaam

Bij ABN AMRO geloven we in "Banking for better, for generations to come." Gelijke kansen voor iedereen vormen een belangrijk fundament, waarbij we streven naar een inclusieve cultuur waarin alle medewerkers zich gezien, gehoord en gewaardeerd voelen. Onze visie alspersoonlijke bank in de digitale tijdsluit naadloos aan bij de behoefte aan verrassende inzichten en innovatieve oplossingen, voortkomend uit een divers samenspel van culturen en ervaringen. We richten ons op klantbeleving, duurzaamheid en bouwen aan een toekomstbestendige bank, waarbij we gelijke beloning voor gelijk werk jaarlijks onderzoeken om eerlijke kansen te waarborgen. Sluit je aan bij een bank die vindingrijkheid en ambitie omarmt, en maak samen met ons impact voor een betere toekomst.

Als je wilt solliciteren voor het B-Able of Reboot programma, zorg er dan voor dat je dit vermeldt zowel in de titel als in de inhoud van je cv.

Gebruik van AI tijdens sollicitatieproces

Je mag AI gebruiken om je cv en motivatiebrief te schrijven, zolang het jouw eigen verhaal blijft en laat zien wie jij bent. We kijken met aandacht naar elke sollicitatie en doen dat altijd persoonlijk, zonder AI. Tijdens gesprekken is het gebruik van real time AI niet toegestaan. Met jouw toestemming kunnen gesprekken worden opgenomen en ondersteund door AI. Zo zorgen we samen voor een eerlijk, zorgvuldig en transparant sollicitatieproces.