Senior Quality Manager

Mercury; Eemshaven; On-site; EUR 90,000 - 130,000; Full time

Job summary

Mercury is seeking a Senior Quality Manager for Data Centres in Eemshaven, The Netherlands. You will oversee QA/QC across multiple projects within the EDC unit, ensuring alignment with ISO 9001:2015, Mercury QMS and client specs.

You will lead quality teams, perform audits, drive continuous improvement, and coordinate with engineering, construction, commissioning and supply chain to ensure delivery certainty and compliance.

Qualifications

• Minimum Diploma or Degree in Engineering (BSc or equivalent).
• ISO 9001:2015 Lead Auditor certification preferred.
• 5 years in a similar role managing multiple projects.

Responsibilities

• Lead and maintain ISO 9001:2015 QMS for projects, ensuring compliance and continuous improvement.
• Coordinate project quality teams and ensure alignment with client specs and Mercury standards.
• Deliver training, audits, root cause analyses and corrective actions across projects.
• Oversee document control, nonconformance handling, and quality records.
• Conduct internal/external audits and manage supplier quality evaluations.
• Collaborate with engineering, construction, commissioning and supply chain teams.
• Provide quality input during tendering and handover processes.

Skills

Quality management

Leadership

Audit & QA

Risk management

Stakeholder management

Documentation control

Education

Engineering degree (BSc or equivalent)

Tools

SAP

Eida

Procore

ACC

BIM 360

Job description

Senior Quality Manager, Eemshaven, The Netherlands

Mercury is the European leader in construction solutions.

We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.

We deliver our clients’ visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection.

At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.

Role Summary

The Senior Quality Manager for Data Centres is responsible for overseeing and driving all quality assurance and quality control activities across Multiple projects within EDC Business Unit.

Operating under the direction of the BU Quality Lead, this role provides advanced technical oversight, coordinates project quality teams, and ensures consistent application of quality standards, procedures, and controls throughout the project lifecycle from design and procurement to installation and handover.

This role works closely with Project Quality Managers, Engineering, Construction, Commissioning, and Supply Chain teams to ensure that the assigned projects activities align with ISO 9001:2015, Mercury QMS requirements, client specifications and industry best practices. The role plays a key part in risk identification, cross‑project performance monitoring, strengthening commissioning readiness, and driving continuous improvement.

The Senior Quality Manager supports Supply chain onboarding, provides training to quality and operations teams, conducts project audits, driving root cause analysis and corrective actions, and ensures quality documentation is standardized and controlled across all assigned projects.

This is a multi‑site role that requires regular engagement with multiple project teams, helping to elevate performance, reduce defects, enhance delivery certainty, and support the overall quality objectives of the Business Unit.

Key Responsibilities Of The Role

• Lead and maintain the ISO 9001:2015 Quality Management System and Mercury QMS for the assigned projects, ensuring compliance, continuous improvement, and alignment with organizational and client requirements.
• Develop and maintain a strong network throughout the assigned projects and its cross-functions, communicating widely and appropriately, to build a positive Quality culture.
• Monitor the assigned projects adherence to QMS requirements and provide corrective guidance to projects quality teams to ensure compliance and continual improvement.
• Develop and implement contingency, improvement, and action plans to address emerging risks and opportunities.
• Deliver training programs for quality teams, operations staff, and supply chain partners to ensure that all stakeholders understand and correctly implement quality procedures, tools, and expectations.
• Collaborate with the client to ensure their quality standards and requirements are considered and implemented within the agreed timelines.
• Oversee the planning, coordination, and execution of internal and external audits to ensure compliance with regulatory and client‑specific requirements.
• Track audit findings, non‑conformances, and recurring issues across projects, and support teams in implementing effective corrective and preventive actions.
• Provide quality guidance to project management to ensure compliance, risk mitigation, and continuous improvement.
• Oversee all quality aspects of the assigned projects start‑up, including documentation, controls, and compliance planning.
• Provide quality input during the tender phase by reviewing requirements, identifying risks, and defining quality strategies.
• Manage the end‑to‑end document and record handover process by ensuring that all project documentation, quality records, and compliance‑related files are accurately compiled, reviewed, and transferred to the client or relevant stakeholders in accordance with contractual requirements, regulatory standards, and internal procedures, while maintaining traceability, version control, and proper archiving protocols.
• Lead regular quality meetings with the client, operations, and key stakeholders to ensure alignment and timely decision‑making.
• Support supplier quality evaluations, audits, and corrective actions, ensuring that critical materials and components meet required standards.
• Participate in offsite audits, factory visits, and FWT activities to ensure supplier deliverables meet contractual and regulatory quality requirements.
• Oversee consistency and accuracy in project quality documentation, including inspection records, quality plans, ITPs, Benchmarks, and handover documentation.
• Responsible for analysing non‑conformances and actively contributing to the development, implementation, and monitoring of effective corrective and preventive actions to ensure continuous improvement and compliance with quality standards.
• Identify cross‑project improvement opportunities based on performance trends, lessons learned, audit findings, and regulatory updates.
• Utilise software management systems such as SAP, Eida, Procore, ACC and BIM 360 to efficiently execute quality‑related duties, including documentation control, issue tracking, inspection management, and project coordination, ensuring data accuracy, real‑time collaboration, and compliance with project and organisational standards.
• Conduct Root Cause Analysis as needed and ensure corrective actions are documented, implemented, and monitored.
• Collaborate with commissioning teams to ensure that quality requirements—inspections, testing, documentation, and verification steps—are properly met before handover.
• Provide technical guidance on resolving quality‑related issues impacting commissioning readiness.

Essential Criteria For The Role

• 5 years in a similar role, managing multiple projects.
• 10+ years Quality experience in construction/engineering/petrochemical and / or within a multinational manufacturing.
• Minimum Diploma or Degree in Engineering, equivalent to BSc, in engineering (CSA, Electrical or Mechanical).
• ISO 9001:2015 Lead Auditor.
• Negotiation, presenting and Influencing skills, Train the Trainer skillset.
• High ability to develop, read and interpret QMS documents such Plans, Procedures (SOPs), Inspection and Test Plans.
• Excellent communication skills, organisational and planning skills.
• Excellent work and personal ethics that include trustworthiness, commitment, and empathy.
• Confident, creative, and energetic approach to addressing all quality‑related issues.

Desirable Criteria

• Desirable to be a chartered member of CQI, IEI, CIOB or other construction related institute or in the process of achieving that level.
• Six Sigma Green or higher Belt.
• PMP certificate by PMI.

Mercury is an equal opportunities employer.

Mercury is de Europese leider in bouwoplossingen.

Wij bouwen en beheren complexe engineering- en bouwprojecten voor 's werelds toonaangevende bedrijven. Onze oplossingen helpen bij het leveren van technologieën en levensveranderende vooruitgang die mensen, gemeenschappen en bedrijven met elkaar verbinden en hen in staat stellen ongelooflijke dingen te bereiken. Onze mensen hebben de moed om innovatief te zijn. Hun vastberadenheid en scherpe focus stellen ons in staat om keer op keer met zekerheid te leveren.

Wij realiseren de visie van onze klanten door middel van toonaangevende bouwconstructie in diverse h

Functieomschrijving

De Senior Quality Manager voor Datacenters is verantwoordelijk voor het overzien en aansturen van alle kwaliteitsborgings- en kwaliteitscontroleactiviteiten binnen meerdere projecten van de EDC-bedrijfseenheid.

Onder leiding van de BU Quality Lead biedt deze functie geavanceerd technisch toezicht, coördineert projectkwaliteitsteams en zorgt voor een consistente toepassing van kwaliteitsnormen, -procedures en -controles gedurende de gehele projectlevenscyclus, van ontwerp en inkoop tot installatie en overdracht.

In deze functie werk je nauw samen met projectkwaliteitsmanagers, engineering-, constructie-, inbedrijfstellings- en supply chain-teams om ervoor te zorgen dat de toegewezen projectactiviteiten aansluiten bij ISO 9001:2015, de Mercury QMS-vereisten, klantspecificaties en de beste praktijken in de branche. Deze rol speelt een cruciale rol bij het identificeren van risico's, het bewaken van de prestaties van projecten over meerdere‑heen, het versterken van de gereedheid voor de ingebruikname en het stimuleren van continue verbetering.

De Senior Quality Manager ondersteunt de onboarding van de toeleveringsketen, verzorgt trainingen voor kwaliteits- en operationele teams, voert projectaudits uit, stuurt oorzaakanalyses en corrigerende maatregelen aan en zorgt ervoor dat de kwaliteitsdocumentatie gestandaardiseerd en beheerd wordt voor alle toegewezen projecten.

This is a multi‑site role that requires regular engagement with multiple project teams, helping to elevate performance, reduce defects, enhance delivery certainty, and support the overall quality objectives of the Business Unit.

Belangrijkste Verantwoordelijkheden