(Senior) Quality Assurance Engineer

Frencken; Eindhoven; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

27 vacation days

13 ADV days

Bonus scheme

Job summary

Frencken Mechatronics Europe develops and assembles high-precision industrial systems for the semiconductor and health-care markets, with both cleanroom and non-cleanroom environments. The Senior Quality Assurance Engineer serves as the senior QA representative, driving quality across customer relations, suppliers, and internal operations.

You will lead root-cause analyses, coordinate corrective actions, promote a Zero Defects mindset, and participate in audits and customer meetings to ensure

Qualifications

• Bachelor-level technical degree required.
• 7+ years of related high-tech QA experience.
• Lean Six Sigma Green/Black belt is a plus.
• Experience in quality assurance activities from planning to validation for new products.
• Ability to read component and assembly drawings.
• Knowledge of ISO 9001/13485/14001 and related standards.
• Strong communication skills and proactive customer/supplier engagement.

Responsibilities

• Act as senior QA representative, liaising with customers on quality matters.
• Lead 8-D root cause analyses for complaints and reports.
• Coordinate corrective and preventive actions (PPAP, 8D, Pareto, Fishbone, FMEA).
• Promote a First Time Right, Zero Defects mindset across the organization.
• Perform internal and external audits and follow up on findings.
• Participate in regular customer team meetings.

Skills

QA experience

Root cause analysis

Cross-functional teamwork

Analytical mindset

Customer liaison

Education

Technical Bachelor

Tools

Glovia ERP

Job description

Who are we?

Frencken Mechatronics Europe develops and assembles industrial systems for the semiconductor industry, the health care market, and a wide range of analytical applications. The high-quality precision mechanical parts, machine assemblies, and vacuum systems are assembled in both cleanroom and non-cleanroom environments. As a service provider, Frencken Mechatronics also realizes high-quality precision components and modules for leading clients in the High-Tech industry.

What are you going to do?

The (Senior) Quality Assurance Engineer takes the role of the senior quality representative in the QA Team, engaging directly with customers on quality matters throughout the project. In this role, you are primarily accountable for upholding and continuously enhancing high-quality standards across customer relations, supplier partnerships, and internal operations at Frencken Mechatronics Europe.

Besides

• You are the point of contact for customers for all quality related matters and for suppliers in the field of process.
• Ensure correct and timely handling of quality complaints or customer reports by means of a carefully drawn up 8-D root cause analysis.
• Initiate and coordinate your corrective and preventive measures aimed at optimizing quality through the use of various Q-related tools (PPAP, 8D, Pareto analysis, Fishbone 5x Why, FMEA).
• You promote the Zero Defects mindset with the focus on the "First Time Right" approach within the organization and towards the supply chain.
• Perform internal and external audits and ensure adequate follow-up of audit findings.
• You actively participate in regular customer team meetings.

Are you our (Senior) Quality Assurance Engineer?

• Have a completed technical Bachelor education (preferably in mechatronics, automotive, aerospace or medical).
• At least 7 years of related work experience in a hightech environment or similar industry.
• Lean Six Sigma Green belt or Black belt certification is an advantage.
• Experience in quality assurance activities. This includes involvement in quality planning, risk assessment, testing, and validation for new products as they transition from development to production. Skilled in identifying and resolving potential quality issues early in the product lifecycle, collaborating with cross-functional teams to ensure high-quality standards, and executing QA protocols
• Can read component and composition drawings.
• Knowledge of machining techniques and mechatronics.
• Have achieved demonstrable success in the field of process improvement and master the relevant methods of (statistical) data analysis.
• Have knowledge of quality systems (ISO 9001, ISO 13485, ISO 14001 and others).
• Are a proactive inspiring and accessible personality with strong communication skills and an open customer-oriented attitude.
• Has a strong analytical mind and can work both in a team and independently.
• Have a strong quality mindset towards both the internal organization and supply chain.
• Have extensive experience with liaising with customers and suppliers.
• Fluent in English,
• Experience in a production-related ERP system (we use Glovia).

What do we offer?

Working at Frencken means working in an informal and collegial atmosphere where every individual is important. We ensure that you quickly feel at home with us. You're going to work to fascinating, challenging high-tech projects within a team of colleagues who are as passionate about technology as you are. We reward that passion with a good salary, excellent employment conditions (including 27 vacation days, 13 ADV days and a bonus scheme) and opportunities to develop yourself further.