(Senior) Quality Assurance Engineer

Frencken Group; Eindhoven; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

27 vacation days

13 ADV days

Bonus scheme

Job summary

Frencken Mechatronics Europe is seeking a (Senior) Quality Assurance Engineer to act as the senior QA representative across projects, liaising with customers, suppliers, and internal teams to uphold high-quality standards.

You will lead 8-D root cause analyses, initiate corrective and preventive actions, conduct internal and external audits, and drive continuous improvement with tools like PPAP, Pareto, Fishbone, and FMEA.

Qualifications

• Bachelor education in mechatronics, automotive, aerospace or medical.
• At least 7 years of related high-tech QA experience.
• Lean Six Sigma Green or Black belt is an advantage.
• Experience with quality planning, risk assessment, testing and validation.
• Read component drawings; knowledge of quality systems (ISO 9001/13485/14001).
• Fluent in English.
• Extensive experience liaising with customers and suppliers.

Responsibilities

• Act as senior QA representative for customers and suppliers.
• Handle quality complaints with 8D root cause analysis.
• Coordinate corrective and preventive actions using PPAP, 8D, Pareto, Fishbone, FMEA.
• Promote Zero Defects and First Time Right mindset within the org and supply chain.
• Perform internal and external audits and follow up audit findings.
• Participate in regular customer team meetings.

Skills

Quality Assurance

8D Analysis

Lean Six Sigma

Process Improvement

Quality Systems ISO

Communication

English Proficiency

Data Analysis

Education

Bachelor in Mechatronics/Automotive/Aerospace/Medical

Tools

Glovia ERP

Job description

Who are we?

Frencken Mechatronics Europe develops and assembles industrial systems for the semiconductor industry, the health care market, and a wide range of analytical applications. The high-quality precision mechanical parts, machine assemblies, and vacuum systems are assembled in both cleanroom and non-cleanroom environments. As a service provider, Frencken Mechatronics also realizes high-quality precision components and modules for leading clients in the High-Tech industry.

We are a global integrated technology solutions company that is fully committed to providing complete and integrated one-stop solutions in partnership with our valued customers. The Frencken Group serves customers in Europe, Asia, and the US through a global network of operating subsidiaries. The Group offers a comprehensive range of product solutions that span the entire value chain - from initial product design, development and prototyping, to engineering, final test, and series manufacturing. The comprehensive range of product solutions is enabled by leveraging the capabilities of our strategically located facilities in the Netherlands, Singapore, Malaysia, and China.

What are you going to do?

The (Senior) Quality Assurance Engineer takes the role of the senior quality representative in the QA Team, engaging directly with customers on quality matters throughout the project. In this role, you are primarily accountable for upholding and continuously enhancing high-quality standards across customer relations, supplier partnerships, and internal operations at Frencken Mechatronics Europe. Besides:

• You are the point of contact for customers for all quality related matters and for suppliers in the field of process.
• Ensure correct and timely handling of quality complaints or customer reports by means of a carefully drawn up 8-D root cause analysis.
• Initiate and coordinate your corrective and preventive measures aimed at optimizing quality through the use of various Q-related tools (PPAP, 8D, Pareto analysis, Fishbone 5x Why, FMEA).
• You promote the Zero Defects mindset with the focus on the "First Time Right" approach within the organization and towards the supply chain.
• Perform internal and external audits and ensure adequate follow-up of audit findings.
• You actively participate in regular customer team meetings.

Are you our (Senior) Quality Assurance Engineer?

• Have a completed technical Bachelor education (preferably in mechatronics, automotive, aerospace or medical).
• At least 7 years of related work experience in a hightech environment or similar industry.
• Lean Six Sigma Green belt or Black belt certification is an advantage.
• Experience in quality assurance activities, including involvement in quality planning, risk assessment, testing, and validation for new products as they transition from development to production.
• Skilled in identifying and resolving potential quality issues early in the product lifecycle, collaborating with cross-functional teams to ensure high-quality standards, and executing QA protocols.
• Can read component and composition drawings.
• Knowledge of machining techniques and mechatronics.
• Have achieved demonstrable success in the field of process improvement and master the relevant methods of (statistical) data analysis.
• Have knowledge of quality systems (ISO 9001, ISO 13485, ISO 14001 and others).
• Are a proactive inspiring and accessible personality with strong communication skills and an open customer-oriented attitude.
• Has a strong analytical mind and can work both in a team and independently.
• Have a strong quality mindset towards both the internal organization and supply chain.
• Have extensive experience with liaising with customers and suppliers.
• Fluent in English.
• Experience in a production-related ERP system (we use Glovia).

What do we offer?

Working at Frencken means working in an informal and collegial atmosphere where every individual is important. We ensure that you quickly feel at home with us. You're going to work to fascinating, challenging high-tech projects within a team of colleagues who are as passionate about technology as you are. We reward that passion with a good salary, excellent employment conditions (including 27 vacation days, 13 ADV days and a bonus scheme) and opportunities to develop yourself further.