Senior Product Engineer - End-to-End AI E-commerce

Engaige; Utrecht; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Ownership

Flexible vacation policy

Flexible working

Résumé du poste

Engaige is the e-commerce AI support agent that autonomously answers and resolves tickets by taking action across the e-commerce stack. You will sit with customers, work out what they actually need, and ship it by yourself or with our small team.

You will own features end to end—from what we should build to what it should look like, the code, the rollout, and the number that tells you it worked. We are a small, senior team in Utrecht with paying customers and a roadmap that moves weekly.

Qualifications

• Have founder mentality and hands-on, end-to-end ownership.
• 5+ years building and shipping great software, ideally at a startup.
• Are genuinely full-stack: you own backend and UX.
• Have taste and care about how things feel and look.
• Have built with LLMs: prompts, tooling, retrieval, and failure modes.
• Have opinions about product and defend them, but adapt when data says otherwise.
• Enjoy working in a multidisciplinary team and directly with customers.
• Nice to have experience in customer service, CX or e-commerce software.

Responsabilités

• Own features end to end: what to build, how it should look, code, rollout, and success metrics.
• Sit with customers to understand needs and ship solo or with a small team.
• Improve the self-improvement loop so agents perform better each week.
• Work on integrations across platforms like Shopify, Gorgias, Zendesk and more.

Connaissances

Founder mindset

Full-stack development

LLMs

Product thinking

Customer collaboration

Shipping software

Outils

Python

Postgres

Weaviate

Redis

TypeScript

React

TanStack Start

GCP

Terraform

GitHub Actions

Anthropic

OpenAI

Google Gemini

Description du poste

Engaige is the e-commerce AI support agent that autonomously answers and resolves tickets by taking action across the e-commerce stack. You will sit with customers, work out what they actually need, and ship it by yourself or with our small team.

You will own features end to end—from what we should build to what it should look like, the code, the rollout, and the number that tells you it worked. We are a small, senior team in Utrecht with paying customers and a roadmap that moves weekly.