Senior Platform Engineer

Tiqets International; Amsterdam; Hybrid; EUR 110,000 - 160,000; Full time

Benefits offered by this job

Energetic, international work env

Office in center of Amsterdam

Tiqets learning academy

Mental health support

Lunch buffet provided

Gym & activities

Company events

20% museum discounts

Pension contribution

Travel compensation

Job summary

Tiqets is seeking a Senior Platform Engineer to help scale our infrastructure for a world‑class cultural ticketing platform. You’ll help ensure availability, reliability and performance across apps, website, and API while enabling fast shipping for developers.

Join an international team, work in a hybrid setup 2–3 days per week at our Amsterdam HQ, and contribute to security, observability, and resilience initiatives for scalable growth.

Qualifications

• 5+ years building and operating production systems at scale with focus on reliability.
• Strong AWS cloud infrastructure knowledge including VPCs, routing, load balancing, and DNS.
• Proficiency with container orchestration and production Kubernetes clusters.
• Infrastructure as Code experience, especially Terraform, and reusable modules.
• Configuration management and packaging with Helm; familiar with GitOps workflows.

Responsibilities

• Maintain scalable, reliable production systems and APIs for the platform.
• Design and implement IaC and reusable infrastructure modules for the ecosystem.
• Drive observability with metrics, logging, and tracing; enable effective debugging and incident response.
• Lead security, resilience, and disaster recovery initiatives across services.
• Improve developer experience with self‑serve tooling and streamlined deployments.

Skills

Reliability engineering

Cloud architecture

DevOps practices

Incident management

Collaboration

Tools

Terraform

Kubernetes

Helm

GitLab CI

Argo CD

Datadog

Sentry

PagerDuty

Job description

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Senior Platform Engineer to join our mission to bring the world more ways to culture!

Who are we?

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

Our values

• We are remarkable: Have fun, be creative and celebrate great moments!
• We are accessible: Communicate honestly and support each other
• We are adaptable: Learn, adapt, and pivot. That's who we are!

Working at Tiqets

The Infrastructure Platform Team is the backbone of our ecosystem. You’ll be responsible for keeping our apps, website, and API scaling seamlessly while ensuring our developers have the tools they need to ship fast. You won't just be "keeping the lights on" as you’ll be building a scalable, reliable, and secure stage for the world’s best cultural content.

Your Impact

We have ambitious goals ahead of us. In your position, you will contribute to the following topics:

• Availability, Reliability, Performance: Ensure production systems are available, scalable, performant and operate as expected, providing service to external and internal users when they need it. Advocate for SRE principles and engineering excellence.
• Security & Resilience: Ensure infrastructure and tooling meet security standards. Drive security initiatives and best practices. Design and implement disaster recovery and resilience strategies.
• Observability: Provide visibility into system health and performance across teams. Enable effective debugging, alerting, and incident response
• Developer Experience: Provide infrastructure and self-serve tooling to create an efficient developer workflow and support best practices.

Requirements

• Strong background and 5+ years of experience in building and operating production systems at scale, with a focus on reliability, scalability, and performance.
• Deep experience with cloud infrastructure in AWS, including a strong understanding of networking concepts (VPCs, routing, load balancing, DNS), and the ability to design secure and resilient systems. Understanding of cost efficiency and trade-offs between performance, reliability, and cost.
• Proficiency in container orchestration and hands-on experience designing, operating, and scaling Kubernetes clusters in production environments.
• Strong experience with Infrastructure as Code, ideally Terraform, and comfortable designing reusable and maintainable infrastructure modules.
• Proficiency with configuration management and packaging tools such as Helm.
• Knowledge of modern deployment practices, including GitOps workflows and tools such as Argo CD and CI/CD systems like GitLab CI.
• Experience building and operating observability systems, and understanding of metrics, logging, and tracing (experience with Datadog and Sentry is a plus)
• Familiarity with incident management processes, using tools like PagerDuty, and are comfortable supporting triaging and resolving production incidents.
• Experience designing and building shared infrastructure or internal platforms used by other engineering teams.
• Living in the Netherlands

Bonus points

• Understanding of platform engineering principles, such as enabling teams through self-service, creating “golden paths”, and driving standardisation.
• Product-oriented mindset: ability to prioritise work based on business impact, make pragmatic trade-offs, and focus on delivering value.
• Strong collaborative approach: experience working closely with other engineering teams to co-create solutions, gather feedback, and drive adoption of platform tools and practices.

This is a hybrid role working 2-3 per week at our HQ in Amsterdam

Perks & Benefits at Tiqets

• Energetic, international work environment
• Bright, welcoming office located in the centre of Amsterdam
• Tiqets learning academy: skill lab, group & individual learning
• Mental health support through our partnership with OpenUp
• Daily fresh lunch buffet provided by Join Programs
• Sports activities: free gym, running sessions, boot-camp, football, climbing and more
• Fun, sociable company events in and out of the office
• 20% employee discount code to explore great museums/venues worldwide
• Pension contribution and travel compensation