Senior Ops Engineer

ING; Amsterdam; Hybrid; EUR 80,000 - 120,000; Full time

Benefits offered by this job

8% Holiday payment

Personal growth opportunities

Informal working environment

Job summary

ING in Amsterdam is seeking a Senior Operations Engineer for the Java Platform Team. You will champion platform stability, lifecycle management, and end-to-end reliability across OpenShift-based hosting, Java APIs, and observability tooling, collaborating with squads in a multidisciplinary, agile environment.

In this hybrid role, you will drive automation, incident resolution, and compliance, while partnering with Platform Chapter Lead and stakeholders to deliver resilient Cash Management

Qualifications

• 7+ years in Platform Engineering/DevOps.
• Hands-on with OpenShift, Kubernetes, Linux.
• Experience with observability and incident management.
• Experience with CI/CD and Azure DevOps.
• Strong communication with stakeholders.

Responsibilities

• Own platform stability and performance.
• Lead lifecycle management and migrations.
• Drive risk remediation and compliance.
• Act as escalation point for major incidents.
• Enhance observability with monitoring dashboards.
• Improve automation and standardization.
• Collaborate with engineering, security, and platform teams.

Skills

Azure DevOps

OpenShift

Kubernetes

Linux administration

Automation

Observability

Incident management

DevOps practices

SRE mindset

Communication

Tools

Grafana

Prometheus

OpenTelemetry

ELK Stack

Terraform

Azure

Job description

Hybrid - Amsterdam, Noord-Holland, Netherlands

Aug 14, 2026

As a Senior Operations Engineer in the Java Platform Chapter, you will champion operational excellence across the Java ecosystem by managing platform lifecycle activities, OpenShift-based hosting environments, observability solutions, CI/CD platforms, and operational controls, while partnering with squads to continuously improve reliability, resilience, and customer service availability.

The team
You will join the Accounts & Cash Management domain within the Transaction Services Tribe as a Senior Operations Engineer in the Java Platform Team. In this role, you will work closely with the Platform Chapter Lead, Product Owner, and fellow platform engineers to deliver and support critical business capabilities.

You will take ownership of key initiatives and deliverables, including Application Lifecycle Management (LCM), risk and compliance remediation, major infrastructure migrations, and the continuous improvement of our Cash Management applications.

As part of a multidisciplinary and autonomous Agile squad, you will contribute to the development, enhancement, and maintenance of our Cash Management solutions. You will collaborate with colleagues across multiple locations and disciplines in a dynamic international environment.

Our Cash Management platform consists of a modern web-based front-end, Java-based APIs and services, and SAP modules (Banking Services, Payment Central, PI) as the core backend, providing critical functionality for our clients and business operations.

Roles and responsibilities
In this role, you will serve as a Senior Operations Engineer, accountable for platform stability, lifecycle management, infrastructure migrations, risk and compliance, observability, incident management, and operational excellence. You will drive the delivery of critical infrastructure initiatives, ensure platform reliability and resilience, lead modernization and automation efforts, and maintain compliance with ING engineering and regulatory standards.

Key Responsibilities:

• Own the operational health, availability, reliability, and performance of platform applications.
• Lead lifecycle management (LCM), infrastructure upgrades, and platform migration initiatives.
• Drive risk remediation, security controls, audit readiness, and regulatory compliance.
• Act as the escalation point for major incidents, coordinating service restoration and root cause analysis.
• Enhance observability through proactive monitoring, alerting, dashboards, and operational runbooks.
• Improve operational efficiency through automation, DevOps practices, and process standardization.
• Collaborate with engineering, architecture, security, and platform teams to deliver resilient and scalable solutions.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• 7+ years of experience as an Operations Engineer within complex Platform Engineering and DevOps environments.
• Strong hands-on experience with Azure DevOps, including Repositories, Pipelines, Boards, Artifacts, and Test Plans.
• Proven expertise in OpenShift and Kubernetes administration, deployment, and operational support.
• Proficient in Linux system administration, shell scripting, and automation.
• Hands-on experience building and maintaining observability and monitoring solutions using Grafana, Prometheus, and OpenTelemetry.
• Experience implementing and managing centralized logging and analytics solutions using the ELK Stack (Elasticsearch, Logstash, Kibana).
• Solid understanding of cloud, infrastructure, and networking concepts, including virtual machine provisioning, containerization, Infrastructure as Code (IaC), Key Vaults, service connections, and platform integrations.
• Strong ability to identify, prioritize, troubleshoot, and resolve incidents within agreed SLA commitments.
• Excellent analytical and problem-solving skills, with a proven track record of restoring service functionality efficiently and minimizing business impact.
• Effective communicator who collaborates closely with stakeholders, engineering teams, and dependent applications to resolve complex operational issues.
• Skilled in creating and maintaining operational documentation, incident reports, and post-incident reviews.
• Experienced in conducting Root Cause Analysis (RCA) and implementing preventive measures to reduce recurring incidents.
• Drives and enforces operational best practices, standards, and engineering guidelines across the domain.
• Contributes actively to IT Operations processes, including Incident Management, Problem Management, Change Management, Release Management, and On-Call/Standby support.
• Continuously identifies opportunities to improve operational processes, tooling, reliability, and service resilience.
• Prioritizes issues based on business impact, urgency, and risk while guiding teams toward timely and effective resolutions.
• Demonstrates the ability to simplify complex technical challenges and drive Operational Excellence through automation, standardization, and continuous improvement.

The benefits of working with us at ING include:

• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

ING is a global leader in digital banking, dedicated to empowering individuals and businesses while promoting sustainability and innovative financial solutions for a better future.

Banking Credit Intermediation Financial Services

Company size 10,001+ employees

Company type Public company

Total funding $3.9B Post IPO Debt

Momentum

Team growth

Momentum

Team growth

3% in 12 mo

33,879 employees on LinkedIn

Employee experience

What it’s like inside

4.0

6,675 reviews

83% would recommend

Culture & values

Culture & values 4.1

Work-life balance

Work-life balance 4.2

Career opportunities

Career opportunities 3.7

Compensation & benefits 3.9

Capital

Funding history

Post IPO Debt - European Investment Bank$400M

Apr 2026

Post IPO Debt$3.5B

Apr 2025

Footprint

Where they work

Headquarters Amsterdam, North Holland