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A leading company in the retail sector is looking for a Senior Manager of Transport Operations. This pivotal role involves managing transport flows, strategic planning, and leading a team to ensure efficiency and cost-effectiveness in their supply chain operations.
With Supply Chain you are at the core of our operations. Simplicity and innovation come together to shape the future of our brand through smart solutions.
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Rituals is growing rapidly, expanding across retail, e-commerce, and wholesale channels throughout Europe and beyond. In line with this growth, we are preparing to open our own state-of-the-art distribution center by 2027—an exciting milestone that will bring even greater control and efficiency to our supply chain.
The Senior Manager Transport Operations will play a key role in this journey. Responsible for managing all transport flows between the warehouse, retail stores, wholesale (travel) clients and B2C customers this role combines daily operational leadership with long-term strategic planning. With full P&L responsibility for the transport budget, the Senior Manager will drive the transition toward a centralized warehouse model—working closely with both internal teams and external logistics partners to build a future-proof, scalable, and cost-effective transport operation.
The role is measured on key performance indicators such as On-Time Delivery (OTD), transport costs versus budget (P&L responsibility), SLA compliance with logistics partners, and customer satisfaction across internal and external stakeholders. A crucial part of the position is active contribution to the transition toward a centralized warehouse model. To achieve this, the Senior Manager works cross-functionally with internal teams—including Logistics Warehouse, Supply Chain Planning, Fullfilment, and Control—while also managing relationships with external logistics providers, transport companies, and suppliers.
Key Responsibilities