Senior Manager Sales Operations

Emerson; Ede; On-site; EUR 69,000 - 127,000; Full time

Job summary

Emerson is seeking a Senior Manager Sales Operations Europe to drive trade sales delivery and optimize order-to-cash across Europe. You will collaborate with global hubs and regional stakeholders to ensure efficient order execution and revenue recognition.

The role requires strong operational leadership, cross-functional influence, and a proven track record in industrial operations or commercial execution, with willingness to travel as needed.

Qualifications

• Bachelor's degree in business, engineering, supply chain, operations, or a related field.

Responsibilities

• Drive operational execution to convert orders into recognized sales.
• Coordinate fulfillment activities with Global Hubs and regional organizations.
• Support revenue recognition and order-to-cash processes.
• Act as the main escalation point for fulfillment and delivery issues.
• Optimize execution performance and remove bottlenecks.
• Support SIOP and capacity planning to ensure delivery readiness.
• Partner with Sales, Finance, Customer Care, and Order Management teams to improve business performance.
• Lead continuous improvement initiatives and execution governance across the region.

Skills

Operational leadership

Stakeholder management

ERP/CRM systems

Analytical thinking

Education

Bachelor's degree in Business, Engineering, Supply Chain, Operations, or related field

Tools

ERP

CRM

Reporting tools

Job description

Job Description
As Senior Manager Sales Operations Europe, you report to the Senior Director Lifecycle Services & Engineered Solutions, Europe and are a key member of the Europe leadership team. You are responsible for driving trade sales delivery through operational excellence, ensuring efficient order execution, fulfillment, revenue recognition, and collaboration with global hubs and regional stakeholders.

Job Description
As Senior Manager Sales Operations Europe, you report to the Senior Director Lifecycle Services & Engineered Solutions, Europe and are a key member of the Europe leadership team. You are responsible for driving trade sales delivery through operational excellence, ensuring efficient order execution, fulfillment, revenue recognition, and collaboration with global hubs and regional stakeholders.

In This Role, Your Responsibilities Will Be:

• Drive operational execution to convert orders into recognized sales.
• Coordinate fulfillment activities with Global Hubs and regional organizations.
• Support revenue recognition and efficient order-to-cash processes.
• Act as the main escalation point for fulfillment and delivery issues.
• Optimize execution performance and remove operational bottlenecks.
• Support SIOP and capacity planning to ensure delivery readiness.
• Participate in operational reviews and validate execution feasibility.
• Partner with Sales, Finance, Customer Care, and Order Management teams to improve business performance.
• Lead continuous improvement initiatives and execution governance across the region.

Who You Are:

We are looking for a results-oriented leader with strong operational and stakeholder management skills. You thrive in a matrix environment, communicate effectively, drive accountability, and focus on delivering an excellent customer experience while continuously improving processes.

For This Role, You Will Need:

• Bachelor's degree in business, Engineering, Supply Chain, Operations, or a related field.
• Significant experience in industrial operations, project execution, or commercial operations.
• Experience managing complex execution challenges across multiple teams and locations.
• Strong understanding of order-to-cash, fulfillment, and revenue delivery processes.
• Experience with ERP, CRM, and reporting tools.
• Strong analytical, communication, and leadership skills.
• Ability to travel as required.

Preferred Qualifications That Set You Apart:

• MBA or advanced degree
• Experience in industrial automation, services, or engineered solutions.
• Experience working in a global, matrix organization.
• Track record of driving operational excellence and process improvement

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams. Our commitment to ongoing career development and building an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or development opportunities, we invest in your success so you can make a meaningful impact. We believe diverse teams working together are key to delivering strong business results.

For Italy

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The total compensation range for this role is 68.600 to 127.400 EUR annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. For roles covered by a collective bargaining agreement, the applicable salary range and pay structure are set by that agreement, including how pay levels and progression are defined ( Contratto Commercio - Managerialia ).