Senior HCM Consultant - Workday Success Plans

Workday, Inc.; Amsterdam; Hybrid; EUR 71,000 - 106,000; Full time

Job summary

Workday, Inc. is seeking experienced professionals for the Workday Success Plans Team to help customers maximize value from their Workday applications.

You will guide clients through post-Go-Live journeys, delivering microconsulting engagements and deployment support. Ideal candidates have a strong background in IT implementation, Workday HCM, and software consulting, along with the ability to distill complex concepts into clear client presentations.

Qualifications

• 5+ years of IT implementation experience.
• 5+ years of experience with Workday HCM.
• 2+ years of software consulting experience.

Responsibilities

• Deliver Workday Success Plans services to customers.
• Conduct research to understand customer questions and Workday concepts.
• Provide configuration guidance, demonstrations, and best-practice tips.
• Troubleshoot Workday configuration to meet business requirements.
• Create and deliver customer presentations on Workday features.
• Offer one-on-one guidance to accelerate feature adoption.
• Review customer tenants to identify adoption opportunities.
• Maintain Workday product expertise and certifications.

Skills

IT implementation

Workday HCM

Software consulting

Education

Bachelors degree or equivalent

Advanced degree preferred

Tools

Workday Certification

Job description

About the Company

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted microconsulting engagements to help solve their business needs using the Workday application.

Primary responsibilities of this role include delivering various services to Workday Success Plans customers.

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.
• In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other advisory services, such as:
• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
• Provide one-on-one customer configuration designs.
• Deployments including full deployment of Workday features.

About You

Basic Qualifications:

• 5+ years of IT implementation experience
• 5+ years of experience with Wokday HCM
• 2+ years of software consulting experience.

Additional Qualifications:

• Workday Certification, or ability to certify in HCM
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Experience with other HCM systems such as PeopleSoft, SAP, Oracle, and/or JD Edwards
• Ability to distill complex concepts into understandable presentations for our customers
• Ability to multitask and work on multiple engagements and deliverables simultaneously
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
• Excellent verbal and written communication skills
• Bachelor’s degree or relevant work experience required.
• Advanced degree preferred

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Transparency Statement (For EU Locations Only)

Primary Location Base Pay Range: €70,600 EUR - €106,000 EUR Netherlands

Additional Location Base Pay Range: zł199,400 PLN - zł299,200 PLN Poland

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Fair Chance and Equal Opportunity

Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law.

Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree.

Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law.

Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.