Senior Fraud Consultant

Capgemini; Amsterdam; On-site; EUR 65,000 - 85,000; Full time

Job summary

A leading consulting firm is seeking a Managing Consultant (Fraud & TM) in Amsterdam. You will be responsible for enhancing fraud detection capabilities and leading uplift programs in the financial sector. The role requires a Master's degree and 4-7+ years in Fraud/TM consulting or banking, with expertise in scenario design and project management. Fluency in Dutch and English is essential. This full-time position offers the opportunity to work on complex projects that drive significant KPI improvements.

Qualifications

• 4–7+ years in Fraud/TM consulting or banking.
• Proven expertise in scenario design/tuning and case management.
• Fluent in Dutch and English.

Responsibilities

• Lead fraud/TM uplift programs.
• Apply Lean techniques to improve case management flows.
• Build dashboards for audit and oversight.

Skills

Fraud/TM consulting

Data-driven decisioning

Stakeholder management

Scenario design/tuning

Process mining

Education

Master's degree

Job description

Capgemini Amsterdam, North Holland, Netherlands

Help financial institutions become stronger, more agile, and resilient in a time of unprecedented change.

We help clients protect customers and the financial system by making fraud defenses faster, smarter and leaner. As our Managing Consultant (Fraud & TM), you improve detection quality, reduce false positives and accelerate case resolution, linking SIRA, scenario design, analytics and operations into one continuous improvement engine.

Your Role in One Paragraph

You combine risk expertise with operational savvy. You map alert‑to‑SAR flows, spot bottlenecks, and orchestrate change across Fraud Ops, Compliance, Data and IT. With data‑driven tuning and human‑in‑the‑loop design, you boost hit‑rate and throughput while strengthening control evidence. Clients see you as the partner who makes metrics move—and keeps them there.

What You Will Do

• Lead fraud/TM uplift programs (scenario/rules tuning, segmentation, thresholds, prioritization, QA).
• Apply process mining and Lean techniques to reduce handling time and rework, redesign case management flows.
• Close the feedback loop between investigations, models/rules and governance.
• Structure SIRA inputs and risk appetite into actionable detection strategy and MI.
• Build dashboards for hit‑rate, FPR, TAT, productivity, and embed controls for audit/oversight.
• Coach teams and develop capabilities for sustained improvement.

Our Projects: Complex, High-Impact, and Diverse

From faster scam detection and mule account prevention to end‑to‑end TM efficiency programs, we deliver tangible KPI uplift and resilient processes that satisfy both business and regulator.

Our Team and Culture

We bring a hands‑on, outcome‑first mindset. Expect peers who love turning complex fraud challenges into simple, measurable wins—and who share playbooks openly.

What You Bring

• Master’s degree; 4–7+ years in Fraud/TM consulting or banking.
• Proven expertise in scenario design/tuning, investigations, case management, and SIRA.
• Comfortable with data‑driven decisioning and partnering with analytics/engineering teams.
• Fluent in Dutch and English; steady under pressure with strong stakeholder skills.
• Certifications (e.g., CAMS, CFE) are a plus.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Consulting

Industries: IT Services and IT Consulting, Financial Services, and Banking

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