Senior Forward Deployed Engineer

EngineersOfAI; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Adyen is seeking a Senior Forward Deployed Engineer to accelerate internal productivity with AI and automation. You will lead the end-to-end delivery of innovative AI solutions, integrating advanced models and agent orchestration to reduce manual work across teams, while shaping technical strategy and adoption of the tooling ecosystem.

You will drive technical delivery, write critical code, and deploy scalable solutions that improve day-to-day operations for Legal, Support, and Operations with a

Qualifications

• Strong software engineering experience with scripting and tooling.
• Deep knowledge of LLMs, prompt engineering and ML workflows.
• Hands-on with Google Cloud, Vertex AI, and K8s deployments.
• Experience integrating third‑party AI models and agent orchestration.

Responsibilities

• Build robust, scalable internal tooling and automation.
• Document and hand over ownership to stakeholders.
• Architect AI-powered solutions across Legal, Support, and Operations.
• Deliver end-to-end technical solutions from concept to deployment.
• Drive rapid prototyping and minimum viable product iterations.

Skills

Software engineering

Automation

LLMs / prompt engineering

Applied ML workflows

AI model integration

LangChain

LlamaIndex

Google ADK

Vertex AI

Tools

Vertex AI

Kubernetes

PostgreSQL

Redis

On-prem infrastructure

Google Cloud Platform

Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Forward Deployed Engineer

Adyen’s Business Enablement Engineering Team is looking for a Senior Forward Deployed Engineer who has a deep passion for AI and Automation. They will work on improving how teams work using their day to day productivity tooling by applying AI and automation where it has a huge effect and value.

You will be the primary driver of internal teams adopting and taking full advantage of our productivity tooling landscape. Operating as a highly technical expert, specialized, engineer, you will work with and dive deep into non-technical functions such as Legal, Support, and Operations to understand their operational toil, architect the right solutions, to reduce manual work in key business workflows, with the goal of speeding up the teams overall day to day work.

This isn’t just about coding, it's about deeply understanding our internal team's most complex problems, leading the end-to-end technical delivery of innovative AI solutions, and empowering these teams to operate faster and smarter. You will be a hands-on engineer, shaping technical strategy and ensuring successful outcomes from initial concept to handover while increasing overall adoption of our tooling ecosystem.

What you will do

• You build robust and resilient systems where maintenance is lower or non-existent. You build on top of our existing internal ecosystem or stakeholder tooling to accelerate teams productivity and user experience.
• You create long-term high-quality documentation and runbooks. You hand ownership back to the function/team before moving on to your next project.
• You identify repeated patterns of stakeholder issues or asks that feed back into Business Enablements Tooling roadmap.
• Automate complex internal processes using Google Vertex AI, Google’s Agent Development Kit (ADK), and software engineering to provide solutions(e.g., automated support agents, intelligent documentation retrieval, contract review automations).
• Be responsible for the end-to-end technical delivery of complex technical solutions. You will personally write critical code, configure systems, and troubleshoot issues to ensure successful deployment and measurable business impact.
• Embrace Adyen's "launch fast" formula. Quickly develop proofs-of-concept and minimum viable products, translating non-technical business requirements into technical solutions, and gathering feedback along the way.
• Identify, analyze, and directly resolve the most complex technical challenges during all phases of the project, from complex data integrations on GCP/Kubernetes to advanced AI agent orchestration.

Who you are

• You are an expert in Software Engineering and bring strong automation skills, with the ability to build, troubleshoot, and scale scripts and tools independently.
• You have a deep understanding of LLMs, prompt engineering, and applied ML workflows. You have hands‑on experience integrating third‑party AI models (e.g., Gemini) and using agentic orchestration frameworks (e.g., LangChain, LlamaIndex, Google ADK).
• You have hands‑on experience with Google Cloud Platform (GCP) especially integrating applications across services like Vertex AI as well as deploying to on‑premise infrastructure such as K8S, Postgres, Redis etc.