Senior Field Service Solutions Architect - Salesforce FSL

Lorz Service GmbH; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Salesforce is seeking an experienced Agentforce Field Service Consultant to drive complex deal execution by translating customer business requirements into scalable Field Service architectures. You’ll align scheduling, asset management and mobile capabilities with the client’s outcomes and lead technical design conversations.

You’ll present to executives, develop roadmaps, assess risks, and guide enterprise deployments.

Qualifications

• 7+ years in enterprise software pre-sales, solution consulting, or technical architecture with a focus on field service, asset management, or mobile workforce solutions.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience.
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments.
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
• Strong executive presence—comfortable delivering product demonstrations and presenting technical recommendations to C‑suite and VP‑level stakeholders.
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles.
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT).

Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce Field Service as the best choice.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures aligned with client objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure deployments align with enterprise requirements.

Skills

Salesforce Field Service

Solution architecture

Enterprise pre-sales

Discovery sessions

Executive presence

Technical due diligence

APIs & integration

Education

Bachelor’s degree or equivalent

Job description

Salesforce is seeking an experienced Agentforce Field Service Consultant to drive complex deal execution by translating customer business requirements into scalable Field Service architectures. You’ll align scheduling, asset management and mobile capabilities with the client’s outcomes and lead technical design conversations.

You’ll present to executives, develop roadmaps, assess risks, and guide enterprise deployments.