Senior Advisory Solution Consultant

ServiceNow; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Senior Advisory Solution Consultant for EmployeeWorks in Amsterdam. You will support the solution sales team, guide product-specific solutions, and lead discovery workshops to align our offerings with customer needs across multiple industries.

The role requires deep pre-sales experience, proficiency with the ServiceNow platform, and the ability to collaborate with product management, partners, and services. Travel may be required.

Qualifications

• Experience applying AI to workflows or decision-making.
• 10+ years in pre-sales solution consulting or sales engineering.

Responsibilities

• Support Solution Sales team with technical and domain expertise across multiple industries.
• Lead discovery workshops and product demonstrations aligned to customer needs.
• Develop client partner relationships and guide strategic programs in top accounts.
• Provide feedback to product management on enhancements to address customer needs.
• Share best practices and reusable assets with the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings and conferences.

Skills

AI integration into work processes

Pre-sales solution consulting

ServiceNow platform proficiency

Cross-functional collaboration

Territory management & pipeline

Travel willingness

Tools

ServiceNow platform

Job description

Senior Advisory Solution Consultant - EmployeeWorks

Location: Amsterdam, nl

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

As a member of ourSolutionConsulting team, you will have a major impact on our future success by supportingEmployeeWorksSolution Sales team. You will guide revenue for one of ourproducts withthesupportand partnershipofSales,ProductManagement, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultantis a technical consultantwiththe advanced ability todevelop, position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expertof a client-facing sales teamthat pursues customers and prospects across multiple industry markets
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years of pre-sales solution consultingor sales engineeringexperience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners,and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Travel,as necessary

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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