Job title: Senior SAP Techno-Functional Consultant
Location: Zwolle, Netherlands
Role Overview
We are seeking a highly experienced SAP Techno-Functional Consultant with deep expertise in the Utilities industry. The ideal candidate will possess strong knowledge of SAP IS-U (Industry Specific Utilities) and ABAP development, with proven ability to bridge business requirements and technical solutions. This role emphasizes hands-on functional analysis, process mapping, solution design, and end-to-end SAP testing to ensure robust, high-quality system delivery.
Key Functional Responsibilities
- Analyze and document business requirements for utility processes (Billing, Device Management, Customer Service, etc.), translating them into detailed functional specifications.
- Lead functional workshops with business stakeholders to gather requirements, validate processes, and define solution blueprints.
- Design, configure, and implement SAP IS-U solutions, ensuring alignment with industry best practices and business objectives.
- Collaborate with technical teams to develop and enhance custom workflows, OData services, and interfaces between SAP IS-U and other systems (e.g., CRM, Salesforce).
- Prepare and maintain comprehensive functional documentation, including process flows, configuration guides, and user manuals.
- Support and coordinate data migration activities, ensuring data integrity and completeness.
- Plan, design, and execute SAP testing activities, including: Developing test strategies, plans, and scripts for functional and integration testing; Coordinating and conducting unit, system, integration, and user acceptance testing (UAT); Managing defect tracking, resolution, and retesting cycles; Ensuring test coverage for all business scenarios and compliance with quality standards.
- Provide functional support during go-live and post-implementation phases, including issue resolution and user training.
- Recommend improvements for SAP IS-U architecture, scalability, and operational efficiency.
- Work collaboratively with cross-functional teams in an onsite-offshore setup (Netherlands & India).
Required Skills & Experience
- 10+ years of SAP experience with a strong focus on IS-U and ABAP.
- Proven experience in Utilities industry processes (billing, invoicing, device management, market communication/data exchange, etc.).
- Expertise in SAP IS-U configuration, custom development, and enhancements.
- Strong understanding of integration scenarios with CRM and external systems.
- Demonstrated experience in SAP testing (test planning, execution, defect management).
- Ability to troubleshoot complex issues and provide innovative solutions.
- Excellent communication and stakeholder management skills.
Language Requirement
Fluent in Dutch (mandatory) and English.
Certifications
- SAP IS-U Certification
- SAP ABAP Certification(Additional certifications in SAP CRM or S/4HANA Utilities are a plus)
Preferred Qualifications
- Experience in SAP CRM or Salesforce integration.
- Knowledge of SAP S/4HANA Utilities migration scenarios.
- Familiarity with Agile delivery methodologies.