(Sales) Partner Enablement Manager

Backbase; Amsterdam; On-site; EUR 70.000 - 100.000; Full time

Job summary

A leading company in the fintech sector is seeking a Partner Enablement Manager to enhance partner relationships and drive joint success. In this role, you will train new partners, support their onboarding, and collaborate across teams to improve enablement processes. Ideal candidates will have extensive experience in partner management and a strong understanding of software solutions and financial services.

Benefits

Training budget for personal development

Referral bonus incentive

Comfortable dress code

High-spec equipment provided

Qualifications

• 7+ years in partner enablement, management, or related fields.
• Understanding of software solutions and methodologies.
• Experience in fintech industry preferred.

Responsibilities

• Support onboarding and enablement for new partners.
• Act as primary contact for partner enablement queries.
• Monitor and improve partner engagement with programs.

Skills

Communication

Stakeholder Management

Project Management

Problem Solving

Education

Bachelor’s degree in business, technology, or related field

Tools

CRM

Sales enablement tools

Partner training platforms

Job description

Partner Enablement Manager at Backbase

As a Partner Enablement Manager, you will play a key role in ensuring our partners are equipped to successfully promote, sell, implement, and support Backbase solutions. You will work closely with sales, solutions engineering, partner sales, and services teams to identify challenges, escalate critical issues, and drive seamless collaboration between Backbase and our partners. Your role will be instrumental in ensuring partners are enabled with the right knowledge, tools, and support to drive joint success.

What you'll do

• Support the onboarding process for new partners by ensuring they have a foundational understanding of Backbase’s products, services, and business objectives.
• Act as the primary point of contact for partner-related enablement queries, helping to identify knowledge gaps and escalate challenges when needed.
• Work cross-functionally with sales, solutions engineering, partner sales, and services teams to streamline partner interactions and ensure smooth enablement journeys.
• Assist in coordinating and delivering training sessions, workshops, and enablement initiatives to keep partners up to date with Backbase solutions.

Technical & Sales Support:

• Collaborate with the Partner Sales and Solution Engineering teams to provide partners with relevant resources, collateral, and tools for effective selling.
• Work alongside the Backbase Academy and Partner Success teams to ensure partners stay current with our latest technical solutions and methodologies.
• Identify common technical challenges faced by partners and escalate issues to the appropriate teams for timely resolution.

Performance Tracking & Continuous Improvement:

• Monitor partner progress and engagement with enablement programs, highlighting key areas for improvement.
• Support the evaluation of partner certifications and training completion, ensuring partners meet required enablement standards.
• Gather and consolidate partner feedback, helping to improve enablement processes and drive greater partner success.

Who you are

• 7+ years of experience in partner enablement, partner management, sales enablement, solution engineering or a related role in the software or fintech industry.
• A good understanding and experience of implementing software solutions and related methodologies.
• Bachelor’s degree in business, technology, or a related field.
• Strong understanding of software solutions, financial services, and fintech industry trends.
• Knowledge of APIs, integrations, and cloud services
• Exceptional communication and stakeholder management skills to facilitate cross-functional collaboration.
• Ability to identify issues, escalate challenges, and proactively drive resolutions.
• Strong organizational and project management skills.
• Ability to work independently.
• Experience working with CRM, sales enablement tools, and partner training platforms is a plus.

Preferred Skills:

• Familiarity with banking, wealth management, and financial technology trends.
• Experience working in a partner-driven sales environment.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Training budget

Specific budget for your personal development.

Referral

Referral bonus incentive for bringing the best talent.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up