Sales Development Manager

LVMH Group; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Job summary

Benefit Cosmetics, part of LVMH, is seeking a Sales Development Manager in Amsterdam to oversee national sell-out. You will lead a team of 3 field supervisors and Brow Bar Experts, driving monthly and yearly store targets and ensuring top skus are in stock.

You will build strong retailer relationships, develop engagement activities for staff and retailers, and coach the Benefit team to deliver exceptional selling experiences across the country.

Qualifications

• 6-8 years retail experience including minimum 3 years management experience.
• Proven sales and service track record.
• Proficient at reading and analyzing numbers.
• Excellent communication and leadership skills.
• Promote feel good/fun environment for customers and employees.

Responsibilities

• Develop our sales turnover in the country by achieving monthly and yearly targets for the stores.
• Set up and monitor targets by region and by door, coming up with an action plan when needed
• Regularly visit stores with the Field Supervisors with a focus on flagships
• Ensure that the doors are regularly animated by the Field Supervisors
• Partner and build strong working relationships with the retailer regional directors and store managers to develop the Benefit staff performance and drive commercial opportunities.
• Come up with engagement activities for both the retailer staff and Benefit staff
• Hire, orient, develop and retain people at all levels
• Negotiate staffing levels based on productivity targets, trends and opportunities when necessary
• Ensure that all counters are appropriately staffed with the right people
• Manage and motivate the Benefit team leading by example
• Consistently conduct My Journey So Far (MJSF) evaluation for direct reports to drive performance according to individual improvement needs.
• Follow-up performance of the Beauty consultants in team Amsterdam.
• Ensure that your direct reports follow all company and store policies, guidelines and procedures (grooming, hygiene…)
• Work with HQ to ensure stock levels are accurate and that top skus are always in stock
• Execution of POSMs and Merchandising update in-store collaborating with Field Supervisor and/or BCs
• Liaise with the Merchandising regional team on specific issues (damages, loss/missing of our furniture)
• Negotiate an animation plan and extra space with the retailer regional manager and store managers
• Build a trained and educated Field Supervisor staff and Retail staff through on and off site training
• Identify further training needs with trainer through the conducting MJSF evaluation
• Maintain the consistency and standards of the Sales Technique
• T&E reports
• Online booking coordination
• Take care of Merchandising order
• Translate Merchandising and Training materials into local language when needed
• Help with PR events, Training events, events for retailers and for our staff

Skills

Sales leadership

Retail management

Numerical analysis

Communication skills

Team motivation

Job description

We’re hiring a Sales Development Manager!

Position Summary

The SDM manages the sell out business for the whole country via managing 3 field supervisors and several Brow Bar Experts in team Amsterdam directly.

Job responsibilities

Duties Include

• Develop our sales turnover in the country by achieving monthly and yearly targets for the stores.
• Set up and monitor targets by region and by door, coming up with an action plan when needed
• Regularly visit stores with the Field Supervisors with a focus on flagships
• Ensure that the doors are regularly animated by the Field Supervisors
• Partner and build strong working relationships with the retailer regional directors and store managers to develop the Benefit staff performance and drive commercial opportunities.
• Come up with engagement activities for both the retailer staff and Benefit staff

Management

• Hire, orient, develop and retain people at all levels
• Negotiate staffing levels based on productivity targets, trends and opportunities when necessary
• Ensure that all counters are appropriately staffed with the right people
• Manage and motivate the Benefit team leading by example
• Consistently conduct My Journey So Far (MJSF) evaluation for direct reports to drive performance according to individual improvement needs.
• Follow-up performance of the Beauty consultants in team Amsterdam.
• Ensure that your direct reports follow all company and store policies, guidelines and procedures (grooming, hygiene…)
• Work with HQ to ensure stock levels are accurate and that top skus are always in stock
• Execution of POSMs and Merchandising update in-store collaborating with Field Supervisor and/or BCs
• Liaise with the Merchandising regional team on specific issues (damages, loss/missing of our furniture)
• Negotiate an animation plan and extra space with the retailer regional manager and store managers

Training

• Build a trained and educated Field Supervisor staff and Retail staff through on and off site training
• Identify further training needs with trainer through the conducting MJSF evaluation
• Maintain the consistency and standards of the Sales Technique

Admin / Others

• T&E reports
• Online booking coordination
• Take care of Merchandising order
• Translate Merchandising and Training materials into local language when needed
• Help with PR events, Training events, events for retailers and for our staff

Profile

Competencies and qualifications

• 6-8 years retail experience including minimum 3 years management experience
• Proven sales and service track record
• Proficient at reading and analyzing numbers
• Excellent communication and leadership skills
• Promote feel good/fun environment for customers and employees

Benefit Cosmetics was founded in 1976 by twins Jean & Jane Ford in San Francisco in a quest to shake up the status quo and redefine beauty as whatever makes you feel good.
Since then, Benefit has served up innovative, uncomplicated beauty products & services...always with a fun, creative twist. Our iconic product packaging, whimsical names, and the irreverent spirit behind everything we do are an invitation to embrace the joy in beauty.
As the first brand to bring brow waxing out of the backroom and into the window of our boutiques, we made brows our obsession and eventually became the #1 brow brand worldwide*.
The relentlessly innovative, never-say-never spirit of our founders is why today, Benefit has reached prestige powerhouse status, operating in 50+ countries with 3,200+ locations worldwide and growing. So, whether you want a beauty solution you can trust or just need a good laugh, Benefit has your brows AND your back.
*Based on estimated total global prestige brow product retail sales January – December 2023

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