Sales Associate (f/m/x)

BREITLING; Amsterdam; On-site; EUR 24,000 - 34,000; Full time

Job summary

Breitling in Amsterdam invites applications for a Sales Associate tojoin our boutique on P.C. Hooftstraat. You will deliver an exceptional customer experience, share Breitling knowledge, and represent our watchmakers with pride.

You will engage clients, maintain store standards, and build lasting relationships while staying informed about industry trends and company events. Fluency in English and Dutch is mandatory.

Qualifications

• Fluent in English and Dutch (mandatory).
• Experience in sales within jewelry, fashion, or luxury watches preferred.
• Detail-oriented and accurate with cross-cultural interaction.
• Proficient in digital communication and social media applications.
• Courteous, service-oriented, with strong listening skills.
• Strong selling techniques for diverse customer needs.
• Capable of impeccable after-sales service per company standards.

Responsibilities

• Build and retain a loyal customer base by offering superior service and experience.
• Maintain boutique standards with focus on cleanliness and appearance.
• Capture customer data to build professional relationships and personalize future opportunities.
• Attend ad-hoc client and company events.
• Extend product knowledge through training and proactive research.
• Monitor industry news, technology, and market competitors.
• Assist Boutique Management to uphold health and safety requirements.
• Respond to and resolve customer concerns professionally.
• Apply and maintain visual merchandising guidelines.
• Maintain back-of-house stock storage organization.

Skills

Sales experience

Luxury retail

English & Dutch

Digital communication

Multitasking

Customer service

Listening skills

Job description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.

Join our vibrant team in Amsterdam as a Sales Associate and be part of something extraordinary!

We are currently looking for our next colleague to complete our squad! You will work at P.C. Hooftstraat. It’s more than a Sales Associate role, it’s a role in which you’ll have the opportunity to share all your Breitling’s knowledge and to show the exceptional work of our watchmakers.

Your contribution:

• You will build and retain a loyal customer base by offering a superior customer service & experience
• You will ensure boutique standards are consistently maintained with a focus on cleanliness and an appealing appearance
• You will capture meaningful customer data to create professional relationships and to personalize future opportunities
• You will attend ad-hoc client and company events
• You will extend product knowledge through proactive research and participate in trainings
• You will proactively follow industry news, technology, and key market competitors
• You will assist the Boutique Management to uphold and maintain health and safety requirements
• You will respond and resolve customer concerns in a professional and empathic manner
• You will apply and maintain visual merchandising guidelines
• You will maintain back of house stock storage organization

You will fit well to our squad if:

• You have solid experience in sales area; jewelry/fashion/luxury watch industry domains are preferred
• You are fluent in English and Dutch (mandatory)
• You are detail–oriented and accurate, able to interact with people from different cultures
• You are proficient in digital communication and social media applications
• You present courteous behavior in a service-oriented environment
• You have developed excellent listening skills and you can adapt to situations with “multitasking” attitude
• You are strong on selling techniques to appeal to any customer's need
• You are able to guarantee an impeccable after sales service in line with company standards

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.

Our values:

• Entrepreneurship – We take ownership, act with agility, and dare to challenge the status quo.
• Performance – We strive for excellence and deliver with impact, precision, and passion.
• Innovation – We embrace creativity and continuously push boundaries to shape the future.
• Care – We look after our people, our clients, and our planet, with respect and responsibility.