Sales Assistant

Inditex; Zwolle; On-site; EUR 23,712 - 31,616; Full time

Benefits offered by this job

Competitive salary

Sales bonus

Growth opportunities

TRA!N learning platform

25% employee discount

Travel allowance

5 weeks holiday per year

Pension plan

Benefits @ Work

Language courses in English/Spanish

Festive voucher

Inclusive culture

Job summary

Inditex is seeking a Sales Assistant in Zwolle to support daily store operations and deliver a welcoming customer experience. You will assist customers, process sales and returns, and help prepare online orders while keeping the shop floor and stockroom organized.

Ideal candidates are passionate about fashion with a customer‑centered mindset and strong teamwork. English or Dutch communication is essential for connecting with colleagues and customers.

Qualifications

• Passion for fashion and a customer‑focused mindset.
• Strong teamwork and collaborative attitude.
• Clear communication in English or Dutch is essential.

Responsibilities

• Assist customers and process sales and returns.
• Prepare online orders and maintain shop floor and stockroom.
• Support day‑to‑day store operations and ensure a welcoming environment.

Skills

Customer service

Teamwork

Communication

Job description

Details

Brand: Zara, Bershka
Location: ZWOLLE, NETHERLANDS
Languages: Dutch (High), English (High)

Description

A store’s success starts with our people. Our Sales Assistants play a key role in creating a welcoming and inspiring shopping experience for every customer. In this role, you support the day‑to‑day operations of the store by assisting customers, processing sales and returns, preparing online orders, and maintaining an organized shop floor and stockroom. Customer Experience is at the heart of this position. Your attention to detail and strong teamwork help create an environment where customers feel valued and supported. At the same time, your commitment to Sustainability, Diversity, and Health & Safety contributes to a workplace that reflects the values of INDITEX.

What you bring

A passion for fashion, a customer-focused mindset, and a strong team spirit. You are open, adaptable, and enjoy working in a diverse environment where collaboration drives success. Strong communication skills in English or Dutch are essential, helping you connect with both our team and customers.

What we offer

We offer part‑time (16–30 hours) and full‑time (38 hours) opportunities. Availability on at least one weekend day is required. Please note that there may not be an immediate opening linked to this job posting. When a position becomes available in the city you applied for, we’ll be happy to contact you and start the recruitment journey. You must already have the legal right to work in the EU, as we are unable to provide visa or work permit sponsorship for this role.

Benefits

• Competitive salary – We offer a competitive salary that ranks among the highest in the retail sector in the Netherlands. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.
• Sales Bonus – Your efforts drive our success. That's why we reward your contribution with monthly and annual sales bonuses when your store achieves its targets. Together, we celebrate success and recognise the impact every team member makes.
• Growth opportunities – We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.
• Learning platform – Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.
• Company discount – As part of our team, you'll receive a 25% employee discount at all our stores and brands in the Netherlands.
• Travel allowance – You are entitled to a reimbursement of your travel expenses if you live more than 5 km from the store. Reimbursement will be based on the cost of second‑class public transport, up to a maximum of €12.60 per day.
• Annual holidays – All employees are entitled to 5 weeks’ holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.
• Pension Plan – Our pension plan includes employer contributions to support your long‑term financial well‑being.
• Benefits @ Work – Enjoy exclusive discounts from top brands with our Benefits @ Work platform.
• Language Hub – Enjoy language courses in English and Spanish to support your personal and professional development.
• Festive voucher – We celebrate the Christmas period with our festive gift card.
• Inclusive culture – We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees, regardless of disability, race, sex, gender, age, ethnicity, sexual orientation, or other unique characteristics. At INDITEX, we want you to be you!

Next steps

• Ready to join us? Submit your application and let’s grow together.
• After applying, our AI recruitment assistant will contact you via WhatsApp to collect some additional information to support your application. AI supports our talent team, but your candidate experience will still include personal contact with our team members.
• If your profile matches one of our current or upcoming opportunities, we’ll contact you to arrange an interview and get to know you better.
• If it’s a match, we’ll support you through the final steps and welcome you to your next opportunity in fashion.