Sales Advisor 21h

H&M; Amsterdam; On-site; EUR 25.000 - 30.000; Full time

Job summary

A leading fashion retailer in Amsterdam is seeking a Sales Advisor who will be the friendly face welcoming customers and enhancing their shopping experience. The ideal candidate should be customer-focused and proactive, with a genuine interest in fashion. Extensive development opportunities, including a 20% staff discount, are offered to all employees.

Benefits

20% staff discount

Extensive development opportunities

Inclusive workplace environment

Qualifications

• Genuine interest in getting to know customers.
• Ability to provide a memorable shopping experience.
• Willingness to learn and adapt.

Responsibilities

• Greet customers and embody the heart of the brand.
• Assist customers in various shopping areas.
• Process deliveries and replenish stock.

Skills

Customer-focused

Proactive

Curious

Honest

Interest in fashion and trends

Good English language skills

Job description

Overview

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You\'ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you\'ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\'ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they\'re not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You\'re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You\'re willing to learn and adapt
• You\'re collaborative, inclusive and supportive of others
• You have good Englishlanguage skills

Additional Information

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 20% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity:

At H&M Group, we\u2019re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.