S&OE Planner – CHO Herengracht Amsterdam | 40h

Rituals (B Corp™); Amsterdam; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Bonus opportunity

Pension plan

Commuting allowance

Learning and development opportunities

Employee discount on Rituals products

Wellbeing support initiatives

Job summary

Rituals is seeking a Supply Chain S&OE planning professional to optimize the 0–3 month forecast and maximize store availability and profitability. You will manage KPI metrics, forecast accuracy, and collaborate with cross-functional teams to drive improvements in forecasting and replenishment.

Based in the Netherlands with an 80% office/20% home arrangement, you will work with multiple teams (Retail, Logistics, Marketing, IT) using Excel, Power BI, Logility and RELEX to deliver reliable,

Qualifications

• Bachelor-level education in a relevant field (Supply Chain, Logistics, Business Administration).
• Strong Excel skills and experience with Power BI.
• Experience with ERP and planning software, preferably Logility & RELEX.

Responsibilities

• KPI management: monitor and forecast availability, days of supply, inventory value vs. store targets daily.
• Forecasting management for 0–3 month horizon; optimize settings considering lead times and safety stock.
• Stakeholder management: coordinate with Retail Coordinators and managers across Rituals countries; collaborate with Supply, Demand & Inventory planning, S&OP, Logistics, Retail, E-com, Wholesale/Travel/Master Franchise, Marketing & IT.
• Operational Excellence: proactively identify and implement improvements in Retail and E-com S&OE planning and broader Supply Chain.

Skills

Excel

Power BI

ERP systems

Education

Bachelor in Supply Chain / Logistics / Business Administration

Tools

Logility

RELEX

Job description

With Supply Chain you are at the core of our operations. Simplicity and innovation come together to shape the future of our brand through smart solutions.

Share your talents

Rituals is growing! Your motto is that "Supply Chain will never be the bottleneck for growth." Our main goal: maximize availability and profitability by optimizing the forecast for the 0-3 months horizon. Together with the team you manage daily planning operations for your regions while constantly seeking improvements, exploring new opportunities, and driving projects to elevate our top-tier Supply Chain.

We invest in capacity, design scalable processes, and automate wherever possible. Managing complexity with smart, simple solutions keeps us in control while ensuring exceptional customer service, an ever visible top priority with an exciting roadmap of projects ahead. We’re expanding into new markets, opening around 200 stores annually around the world, and strengthening our online presence.

The S&OE team oversees these global 1400 stores worldwide and 5 E-commerce warehouses in Europe, handling everything from promotions to commercial events and product launches focusing on our Retail activities.

Your Key Responsibilities

• KPI-management: manage, provide, forecast and analyze relevant KPI’s & metrics like availability, days of supply, forecast and inventory value versus store targets on a daily basis.
• Forecasting Management: manage the S&OE forecast for our products and stores within the 0-3 month horizon while by optimising our settings and considering factors like actual sales, variables like lead-time, safety stock.
• Stakeholder management: build and maintain a good relationship with our internal and external stakeholders. You will have frequent meetings with the Retail Coordinators and managers in our Rituals countries in which you are responsible for addressing important topics to create a better future in our way of working together. Internally, you will work closely with teams like Supply, Demand & Inventory planning, S&OP Planning, Logistics, Retail, E-com, Wholesale/travel/B2B/Master Franchise, Marketing but also Business Technology!
• Operational Excellence: our road to succes! Pro-actively search, work on and implement improvement initiatives that contribute to the growth of our Retail and E-com S&OE planning team and our Supply Chain Departmentas a whole.

Qualifications

• You have at least 1-3 years of relevant experience in S&OE planning or replenishment planning or a combinationof planning and forecasting in a commercial organization.
• Experience with working in a Retail or FMCG organization.
• You have a Bachelor educational level, preferably in Supply Chain, Logistics, Business Administration.
• You are great with Exceland haveexperience withPower BI.
• You have knowledge of ERP and planning software, preferably Logility & RELEX.
• You have analytical skills and commercial insight.
• You are assertive, proactive, flexible, accurate and you have a high level of stress resistance.

Additional Information

At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/

Location and Working Conditions

At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.

Our Benefits

• Bonus opportunity
• Pension plan
• Commuting allowance
• Learning and development opportunities (training, internal growth, mentorship)
• Employee discount on Rituals products
• Wellbeing support initiatives

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events