Revenue Operations Manager

Slashhash; Amsterdam; Hybrid; EUR 75,000 - 115,000; Full time

Job summary

OpenUp is seeking a Revenue Operations Manager to own the systems and processes the commercial team relies on, from first touch to renewal. This hands-on role requires 4–7 years of RevOps experience in a B2B SaaS setup, with deep HubSpot expertise and experience building AI tools via LLM APIs.

The position is hybrid in Amsterdam. The candidate will manage HubSpot across Sales, Service, and Marketing hubs, oversee data quality and integrations, and build AI tooling to streamline workflows.

Qualifications

• 4–7 years of RevOps experience at a B2B SaaS company.
• Deep HubSpot expertise with hands-on ownership of Sales/Marketing/Service hubs.
• Experience building AI tooling with LLM APIs (Claude/OpenAI).
• Hybrid work model based in Amsterdam.

Responsibilities

• Own HubSpot across Sales, Service and Marketing hubs: objects, lifecycle stages, lead/deal architecture, workflows, permissions, reporting, and API.
• Manage integrations with Apollo, contract, calling, meeting-notes, and compensation tools, plus in-house builds.
• Ensure data quality: deduplication, enrichment, contact/company associations, Do-Not-Engage lists, and AE account allocation.
• Own the pipeline forecast in HubSpot and reporting on pipeline metrics, outbound effectiveness, and net revenue retention.
• Run quarter-end close with Finance, providing inputs for Sales and Customer Success compensation.
• Build, ship and maintain AI tooling on top of HubSpot, Apollo and LLM APIs to reduce manual work.
• Manage full lifecycle of each tool: prototype, test, launch, document, monitor, improve, retire.
• Ensure version control, documentation, monitoring, model-output checks, and human review where needed.
• Collaborate with Data & AI teams to meet technology, privacy and quality standards.
• Own the commercial process from lead to renewal: handoffs across Marketing, Sales and CS; maintain CRM hygiene.
• Drive adoption: training, clear documentation, and showing how AI supports and where human judgment is needed.
• Decide what to build vs buy: evaluate tools, test prototypes, and prioritize requests by value.

Skills

Documentation

Prioritization

Communication

Training

Adoption

Human judgment

Tools

HubSpot

Salesforce

Apollo

FullEnrich

Lusha

LLM APIs

Claude

OpenAI

Claude Code

Codex

Cursor

CRM API

SaaS metrics

Pipeline coverage

Win rate

Cycle length

NRR

Forecast accuracy

Version control

Data quality

Deduplication

Enrichment

Outbound tooling

MEDDICC

Sales methodology

Job description

OpenUp is seeking a Revenue Operations Manager to own the systems and processes the commercial team relies on, from first touch to renewal. This hands-on individual contributor role requires 4-7 years of RevOps experience at a B2B SaaS company, deep HubSpot expertise, and experience building AI tools with LLM APIs. The position is hybrid in Amsterdam.

Technical (Must-have)

• HubSpot
• Salesforce
• Apollo
• FullEnrich
• Lusha
• LLM APIs
• Claude
• OpenAI
• Claude Code
• Codex
• Cursor
• CRM API
• SaaS metrics
• Pipeline coverage
• Win rate
• Cycle length
• NRR
• Forecast accuracy
• Version control
• Data quality
• Deduplication
• Enrichment
• Outbound tooling
• MEDDICC
• Sales methodology

Soft Skills

• Documentation
• Prioritization
• Communication
• Training
• Adoption
• Human judgment

Technical (Nice-to-have)

• German
• Dutch

Key Responsibilities

• Own HubSpot across Sales Hub, Service Hub and Marketing Hub: objects, lifecycle stages, lead and deal architecture, workflows, permissions, reporting and the API.
• Manage integrations with Apollo, contract, calling, meeting-notes and compensation tools, and in-house builds.
• Ensure data quality: deduplication, enrichment, contact and company associations, Do-Not-Engage list and account allocation per AE.
• Own the pipeline forecast in HubSpot and reporting on pipeline, conversion, outbound effectiveness and net revenue retention.
• Run quarter-end close with Finance, including inputs for Sales and Customer Success compensation.
• Build, ship and maintain AI tooling on top of HubSpot, Apollo and LLM APIs (Claude and OpenAI) to remove manual work.
• Manage full lifecycle of each tool: prototype, test, launch, document, monitor, improve, and retire when no longer useful.
• Ensure version control, clear documentation, monitoring, checks of model output against source data, and human review where needed.
• Work with internal Data & AI team to meet technology, privacy and quality standards.
• Own the commercial process from lead to renewal: handoffs between Marketing, Sales and CS, pipeline hygiene standards, and sales methodology embedded in CRM.
• Drive adoption: training, clear documentation, and showing AEs, BDRs and CS where AI helps and where human judgment is needed.
• Make decisions on what to build or buy: evaluate tools, test prototypes before purchasing, and prioritize requests based on value.

HubSpot, Salesforce, Apollo, FullEnrich, Lusha, LLM APIs, Claude, OpenAI, Claude Code, Codex, Cursor, CRM API, SaaS metrics, Pipeline coverage, Win rate, Cycle length, NRR, Forecast accuracy, Version control, Data quality, Deduplication, Enrichment, Outbound tooling, MEDDICC, Sales methodology, 7 years of relevant experience