Returns operator Boston Scientific Kerkrade

Manpower Netherlands; Kerkrade; On-site; EUR 40.000 - 60.000; Full time

Job summary

A leading medical technology company in Kerkrade is seeking a Returns Operator to manage customer returns and improve processes. The role offers a gross salary of €15.53 per hour and includes benefits like travel reimbursement and access to training. Candidates must have mbo level 3 education and experience in logistics. This is a full-time position with a strong focus on teamwork and continuous improvement.

Benefits

Travel expense reimbursement

Access to over 200 online training courses via Manpower Academy

Pension accrual

Qualifications

• Minimum mbo level 3 education or comparable working and thinking level.
• Experience in a warehouse or logistics environment.

Responsibilities

• Process and inspect non-product complaint related customer returns.
• Log, investigate, and close return-related issues.
• Communicate daily returns data to management.

Skills

Good command of the English language

Good computer skills (MS Office)

Strong social and communication skills

Accurate 'zero mistakes' mentality

Analytical mindset and continuous improvement attitude

Education

At least mbo level 3 education

Job description

Returns Operator Boston Scientific Kerkrade

Do you want to work in an international environment where accuracy, teamwork, and improvement are key? As a Returns Operator at Boston Scientific in Kerkrade, you will earn a gross salary of €15.53 per hour (including 7.5% shift allowance), receive travel expense reimbursement, build up a pension, and get opportunities for professional development. Start your career in logistics and quality today, apply now!

Manpower is looking for multiple Returns Operators for Boston Scientific in Kerkrade.

Responsibilities

• Process and inspect non-product complaint related customer returns based on visual inspection criteria and exceptions
• Give disposition and process in-house damages or damages from suppliers and forwarders
• Log, investigate, and close return-related issues
• Communicate daily returns data to management
• Forward products to the correct department (Marketing Service, Quality, Inbound, Inventory Control, Rework)
• Process cancelled deliveries and support rework when needed
• Identify and escalate workflow interruptions or product issues
• Actively participate in continuous improvement and returns-related projects
• Handle products according to Quality guidelines
• Ensure compliance with training and certifications

What’s in it for you?

• Gross salary of €15.53 per hour (including 7.5% shift allowance)
• Travel expense reimbursement according to company policy
• Full-time position of 40 hours per week
• Temporary employment contract via Manpower with the chance of a direct contract at Boston Scientific
• Free access to over 200 online training courses through Manpower Academy
• Pension accrual via Manpower

Boston Scientific is a worldwide leader in medical technology, dedicated to transforming lives through innovative solutions. At the Kerkrade site, you will be part of a diverse and dynamic team that values accuracy, collaboration, and continuous improvement. You will work in a modern logistics and production environment, where your contribution directly impacts both healthcare professionals and patients worldwide.

Working hours

In this full-time role, you will work from Monday to Friday between 08:00 and 16:30.

Requirements

• At least mbo level 3 education or comparable working and thinking level
• Good command of the English language (spoken and written) because of job duties
• Experience in a warehouse or logistics environment
• Good computer skills (MS Office)
• Strong social and communication skills
• Accurate “zero mistakes” mentality
• Flexibility towards working times and priorities
• Analytical mindset and continuous improvement attitude
• Ability to work according to Boston Scientific Values & Principles