Retail Sales Associate, Full Time (Amsterdam)

Vuori; Amsterdam; On-site; EUR 24,000 - 32,000; Full time

Job summary

Vuori in Amsterdam seeks a Retail Sales Associate to create unforgettable customer experiences and convey Vuori's casual, active lifestyle through knowledgeable service and a positive attitude.

You will build relationships, help customers find the right products, and work with the team to meet sales goals while maintaining store standards and inventory accuracy.

Qualifications

• Must be available full-time, including mornings/evenings and at least one weekend day.
• Ability to develop relationships with customers and colleagues.
• Strong communication and interpersonal skills.

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers and work with the sales team to deliver best service.
• Greet customers in a timely, authentic and engaging manner.
• Assist in maintaining fitting rooms, sizes, and provide feedback on merchandise fit.
• Achieve sales goals in a team-based commission environment.
• Grow product knowledge to serve as a brand expert for customers.
• Support inventory needs and communicate stock requirements to the team.
• Keep the selling floor stocked, clean and organized; follow cash handling procedures.

Skills

Customer service

Sales targets

Communication

Relationship building

Team collaboration

Inventory awareness

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis - including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

Who you are

• Full time availability required, including morning and/or evening shifts. Shifts may be up to 9 hours in length scheduled across 5 days a week, including at least one weekend day
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Our Commitment to Equal Opportunity

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.