Retail Guest Experience Associate

Lego Group; Netherlands; Hybrid; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group is seeking a customer-focused retail team member in the Netherlands to greet guests, operate the cash register, and maintain a welcoming store environment. You will learn and apply LEGO Brand Retail visual standards while delivering a high level of service.

You will support stockroom duties, assist with receiving merchandise, and help promote promotions and loyalty programs. This role emphasizes customer engagement and teamwork in a hybrid work setting.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to learn store policies and procedures.
• Comfort with handling cash and POS systems.

Responsibilities

• Greet guests and perform cash register functions in a professional, friendly manner.
• Maintain a clean, visually appealing store and uphold LEGO Brand Retail standards.
• Assist in stockroom operations and inventory receive instructions.
• Resolve customer issues and escalate when needed.
• Engage customers and promote promotions and loyalty programs.

Skills

Cash handling

Guest service

Visual merchandising

Store operations

Job description

The LEGO Group is seeking a customer-focused retail team member in the Netherlands to greet guests, operate the cash register, and maintain a welcoming store environment. You will learn and apply LEGO Brand Retail visual standards while delivering a high level of service.

You will support stockroom duties, assist with receiving merchandise, and help promote promotions and loyalty programs. This role emphasizes customer engagement and teamwork in a hybrid work setting.