Remote Dutch-Speaking Customer Support Agent Freelance

Avedo - Eine Marke der Ströer X GmbH; Netherlands; Remote; EUR 17,000 - 31,000; Full time

Benefits offered by this job

100% remote

Pay-per-ticket earnings

Remote training (5 days)

Onboarding and support from day one

International freelancer network

Long-term collaboration with growth

Development opportunities

Job summary

Avedo - Eine Marke der Ströer X GmbH is seeking a Dutch-speaking Customer Support (m/f/d) on a fully remote freelance basis. You’ll be the first point of contact for Dutch-speaking customers, handling orders, returns, products, and the overall shopping experience.

All training is remote (5 days) before you go live, with ongoing onboarding and support from day one. Join a growing international freelancer network with real development opportunities.

Qualifications

• Native-level Dutch (written and spoken).
• Good English for internal communication and training.
• Strong communication skills and enthusiasm for customer contact.
• Self-motivated with discipline for remote work.

Responsibilities

• Inbound calls and written customer communication (email/chat) in Dutch.
• Order management, returns processing, and general customer inquiries.
• Providing product information and shopping advice.
• Accurate documentation of each case in the CRM system.
• Close collaboration with the team and Team Lead.

Job description

Avedo - Eine Marke der Ströer X GmbH is seeking a Dutch-speaking Customer Support (m/f/d) on a fully remote freelance basis. You’ll be the first point of contact for Dutch-speaking customers, handling orders, returns, products, and the overall shopping experience.

All training is remote (5 days) before you go live, with ongoing onboarding and support from day one. Join a growing international freelancer network with real development opportunities.